Assistant Store Leader

Fry's Food and Drug; Peoria (AZ); On-site; USD 40,000 - 50,000; Full time

Job summary

A major grocery chain in Peoria, AZ is looking for an Assistant Store Leader. The role involves managing store operations, assisting the store manager in enhancing customer experiences, and ensuring compliance with laws and policies. Candidates should have a high school diploma and at least 1 year of retail management experience. This position requires exceptional leadership and operational knowledge, contributing to a positive shopping environment and driving sales goals.

Qualifications

• 1 year of experience as a department manager or equivalent.
• Retail management experience and knowledge of all aspects of store operations.

Responsibilities

• Assist store manager in achieving favorable customer shopping experiences.
• Manage total store operations in the store manager's absence.
• Analyze and respond to competitive landscape within district.

Skills

Leadership

Customer service

Merchandising

Operational knowledge

Education

High school diploma/GED

Job description

Join our Fry's Food & Drug Store Leadership Team in Peoria, AZ as an Assistant Store Leader!

Assistant Store Leader Description for Candidates

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Assistant Store Leader Responsibilities for Candidates

• Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger’s best-in‑class reputation
• Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives
• Assist store manager with developing action plans/communications to associates on Associate Insight survey results
• Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation
• Role model/demand a highest level of customer service & solve associate/customer issues/concerns
• Manage total store operations in store manager’s absence
• Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink)
• Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department’s contribution
• Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety)
• Analyze/ respond to competitive landscape within district/division
• Demonstrate inclusionary leadership; expect inclusive behavior from associates
• Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans
• Promote/support strong relationships with local community organizations in store’s surrounding area
• Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement
• Communicate necessary information to associates to help them effectively carry out duties
• Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs
• Assist store manager in staffing, reducing turnover & increasing retention
• Provide timely individual/department performance feedback to department heads & associates
• Assist with labor management & supply costs on a daily basis to meet customer service/financial targets
• Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies
• Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports
• Must be able to perform the essential functions of the position with or without reasonable accommodation

Assistant Store Leader Qualifications for Candidates

Minimum

• High school diploma/GED
• 1 year of experience as department manager, service manager, or equivalent experience
• Store manager/district manager or direct manager approval
• Retail management experience & knowledge of all aspects of store operations