Assistant Store Leader

Fred Meyer; Fairbanks (AK); Sur place; USD 40 000 - 60 000; Plein temps

Résumé du poste

A leading grocery retailer in Fairbanks, AK is seeking an Assistant Store Leader to support store management and ensure top-notch customer experiences. The ideal candidate will possess a high school diploma and have at least one year of managerial experience in retail, demonstrating abilities in leadership and operational planning. Responsibilities include managing store operations, driving sales, and coaching team members to foster a productive work environment. Join our team and help deliver outstanding service to our community.

Qualifications

• 1 year of experience as a department manager or service manager.
• Retail management experience and knowledge of all aspects of store operations.
• Approval from store manager or district manager is mandatory.

Responsabilités

• Assist store manager and associates in achieving a favorable customer experience.
• Manage store operations in the absence of the store manager.
• Work with department heads to drive sales and reduce shrink.
• Supervise and coach direct reports on their performance.

Connaissances

Leadership

Customer Service

Retail Management

Operational Planning

Financial Analysis

Formation

High school diploma/GED

Description du poste

Join our Fred Meyer Store Leadership Team in Fairbanks, AK as an Assistant Store Leader!

Assistant Store Leader Description for Candidates

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Assistant Store Leader Responsibilities for Candidates

• Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger’s best-in-class reputation
• Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives
• Assist store manager with developing action plans/communications to associates on Associate Insight survey results
• Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation
• Role model/demand a highest level of customer service & solve associate/customer issues/concerns
• Manage total store operations in store manager’s absence
• Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink)
• Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department’s contribution
• Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety)
• Analyze/ respond to competitive landscape within district/division
• Demonstrate inclusionary leadership; expect inclusive behavior from associates
• Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans
• Promote/support strong relationships with local community organizations in store’s surrounding area
• Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement
• Communicate necessary information to associates to help them effectively carry out duties
• Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs
• Assist store manager in staffing, reducing turnover & increasing retention
• Provide timely individual/department performance feedback to department heads & associates
• Assist with labor management & supply costs on a daily basis to meet customer service/financial targets
• Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies
• Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports
• Must be able to perform the essential functions of the position with or without reasonable accommodation

Assistant Store Leader Qualifications for Candidates

Minimum

• High school diploma/GED
• 1 year of experience as department manager, service manager, or equivalent experience
• Store manager/district manager or direct manager approval
• Retail management experience & knowledge of all aspects of store operations