Assistant Store Director - Lead Store Ops & People

Meijer Inc.; Wooster (OH); On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

Meijer Rewards Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. is seeking an experienced leader to oversee the day-to-day operations of our Wooster, Ohio, store.

You will direct a diverse team, implement staffing strategies, and drive customer service excellence while managing profitability and store presentation. As a store leader, you will mentor leaders and team members, uphold company standards, and collaborate with local communities to deliver a premier shopping experience.

Qualifications

• Bachelor’s degree or equivalent experience.
• Minimum 5+ years of retail/grocery/operations management/customer service experience.
• 4+ years of progressive leadership experience.
• A passion to lead those in span of care while providing industry leading service.
• Demonstrates proactive/creative thinking and applies it to the business.
• A thorough understanding of seasonal and diverse merchandising which leads to meeting the needs of our customers/community and gaining sales and market share.

Responsibilities

• Provides direction related to operations, processes, and conditions of the store.
• Plans, directs, and supervises the team in the day-to-day operation of the store.
• Is responsible for the selection, training and development, and performance management for all team members in span of care.
• Develops strategies to improve customer service, drives store sales and increases profitability.
• Ensures customer needs are met, complaints are resolved effectively and efficiently, and service is quick and efficient.
• Forecasts staffing needs and develops recruiting strategy to provide optimal staffing in all areas.
• Engaging team members and leadership to provide the best possible shopping experience for our customers.
• Identifying, selecting, and developing talent within the store.
• Upholding the cultural standards and values via open, clear, and effective communication.
• Assessing the financial results of the store, implementing, and executing appropriate business strategies to drive store profitability and results.
• Developing strategies to improve customer service, store sales and profitability.

Skills

Leadership

Customer service

Communication

Strategic planning

Team development

Education

Bachelor’s degree or equivalent experience

Job description

Meijer Inc. is seeking an experienced leader to oversee the day-to-day operations of our Wooster, Ohio, store.

You will direct a diverse team, implement staffing strategies, and drive customer service excellence while managing profitability and store presentation. As a store leader, you will mentor leaders and team members, uphold company standards, and collaborate with local communities to deliver a premier shopping experience.