Assistant Store Director

Ralph Lauren; New York (NY); On-site; USD 150,000 - 170,000; Full time

Job summary

Ralph Lauren is seeking an experienced Retail Manager to ensure a premium shopping experience and drive sales performance. You will oversee store operations, establish sales goals, and develop staff. A solid background in retail management, especially in luxury markets, is essential.

The successful candidate will demonstrate high-level communication skills and the ability to foster a culture of sophistication and service excellence. This role offers an opportunity to lead a talented team in a vibrant store environment.

Qualifications

• 3-5 years of Retail Management Experience, preferably in luxury retail.
• Ability to build a sophisticated and tasteful environment.
• Strong verbal and written communication skills.

Responsibilities

• Responsible for sales and profit performance in assigned store.
• Establish sales goals for associates and supervise staff.
• Coach and mentor staff to meet customer service standards.
• Maintain a welcoming environment for customers.
• Recruit and develop staff for current and future positions.

Skills

Retail Management Experience

Strong communication skills

Teamwork and motivation skills

Interpersonal skills

Education

College Degree or equivalent experience

Job description

Company Overview

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

Community & Culture

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion and fairness for all. We foster a culture of inclusion through Talent, Education & Communication, Employee Groups and Celebration.

Role Overview

To ensure a consistently memorable customer shopping experience while generating meaningful revenue and positive operating profit for the store.

Responsibilities

• Responsible for sales and profit performance in assigned store or department.
• Ensure that sales and margin goals are met. Work with General Manager/Department Manager to develop operating budgets and monitor performance.
• Establish individual sales goals for associates and supervise sales staff to maximize sales and profit performance.
• Maintain a welcoming environment that generates customer traffic and builds loyalty by exceeding customers expectations.
• Coach and mentor staff to implement initiatives that support exceptional customer service standards.
• Provide continual feedback to Buyers and Planners to identify items and merchandise classifications of high sales and profit potential.
• Responsible for the execution of visual presentation initiatives that support merchandise presentation and maintenance of an in-store environment, consistent with Polo Ralph Lauren’s desired image and character.
• Responsible for achieving store shrinkage goals and the establishment and implementation of both new and existing loss prevention procedures.
• Responsible for the recruitment, supervision, and development of staff. Actively recruit and succession plans for current and future positions in the department.
• Creates programs to motivate personnel to build unit sales and volume of transactions.
• Work with Senior Management to direct execution of Polo Ralph Lauren’s promotional strategies and programs, ensuring they support sales, marketing and profit objectives at point of sale and in the external marketplace.

Salary

Salary range: $150,000 - $170,000 annually.

Qualifications

• College Degree or equivalent experience.
• 3-5 years of Retail Management Experience, preferably within the luxury retail market.
• Enthusiasm and ability to build and maintain an environment which projects a high level of taste and sophistication consistent with Polo’s lifestyle philosophy.
• Ability to guide individuals toward goal achievement using negotiation, teamwork, motivation and staff development skills.
• Strong verbal and written communication skills.
• Strong interpersonal skills.