Assistant Store Director

Vintage Grocers; Malibu (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

20% employee discount

$55 SR Max shoes credit

Job summary

Vintage Grocers in Malibu, CA is seeking an Assistant Store Director to support the Store Director in daily grocery operations, sales growth, and customer service excellence. You will lead store teams, ensure policy compliance, and maintain high standards of inventory fidelity and safety.

The role requires 3–5 years of grocery retail management, strong communication, and proficiency with retail technology. This exempt, full-time position offers opportunities for leadership development and a

Qualifications

• Minimum 3–5 years grocery retail management experience.
• Strong leadership, communication, and organizational skills.
• Proficient with retail technology and inventory systems.

Responsibilities

• Support Store Director in overseeing daily operations and sales performance.
• Lead, coach, and evaluate store team members and department leaders.
• Ensure outstanding customer service and store appearance standards.
• Monitor inventory, shrink, and safety compliance to protect assets.
• Drive profitability through merchandising and operational excellence.

Skills

Leadership

Team management

Communication

Problem-solving

Retail tech

Education

High school diploma or GED

Associate's or Bachelor's preferred

Tools

Retail inventory systems

Job description

Vintage Grocers Job DescriptionAn Equal Opportunity Employer This Job Description indicates the major duties required, but Does not include all the duties and qualifications required of a Team MemberJob Title: Assistant Store Director FLSA Status: ExemptPosition SummaryThe Assistant Store Director supports the Store Director in overseeing daily grocery store operations, driving sales performance, ensuring outstanding customer service, maintaining operational standards, and leading store team members. This role helps ensure profitability, compliance with company policies, inventory accuracy, and a safe, welcoming shopping environment.Essential Duties and ResponsibilitiesLeadership & Team ManagementAssist in recruiting, hiring, training, and developing store associates and department leaders.Supervise and motivate employees to achieve performance expectations.Conduct coaching, performance evaluations, and corrective actions as needed.Foster a positive workplace culture focused on teamwork, accountability, and customer satisfaction.Serve as Manager-on-Duty when assigned.Customer ServiceEnsure exceptional customer experiences throughout the store.Resolve customer concerns and complaints professionally and promptly.Promote a customer-first culture and lead by example.Monitor store appearance, cleanliness, and merchandising standards.Operations ManagementSupport daily store operations, including opening and closing procedures.Ensure compliance with company policies, food safety regulations, and health department requirements.Monitor inventory levels, product rotation, and freshness standards.Coordinate with department managers to maintain operational efficiency.Oversee cash handling procedures and ensure financial controls are followed.Sales & ProfitabilityAssist in achieving sales, labor, and profitability goals.Analyze store performance metrics and identify opportunities for improvement.Support promotional events, seasonal merchandising, and sales initiatives.Monitor shrink, waste, and inventory losses and implement corrective actions.Drive sales growth through superior merchandising and customer engagement.Safety & ComplianceMaintain a safe working and shopping environment.Ensure compliance with OSHA, food safety, and company safety standards.Address safety hazards immediately and document incidents appropriately.Support loss prevention efforts and internal controls.QualificationsHigh school diploma or GED required; Associate's or Bachelor's degree preferred.3-5 years of grocery retail management experience.Previous supervisory or leadership experience required.Strong communication, problem-solving, and organizational skills.Ability to analyze sales reports and operational data.Proficiency with retail technology and inventory systems.Flexible schedule, including evenings, weekends, and holidays.Physical RequirementsAbility to stand and walk for extended periods.Frequently lift and carry up to 50 pounds.Ability to bend, kneel, reach, and work in refrigerated environments.Ability to respond quickly in a fast-paced retail environment.Key Performance Indicators (KPIs)Sales growthLabor managementCustomer satisfaction scoresEmployee retention and developmentInventory accuracyShrink reductionFood safety and compliance audit scoresWhy You’ll Love Working at Vintage Grocers:Amazing earning potential, paid weekly!A value-based culture that will engage and empower your growth and developmentOpportunity for growthBenefits available – Including medical, dental, vision, and 401K (Based on position and after probationary period is complete)20% discount$55 credit to SR Max shoes