Assistant Store Director

Redner's Markets, Inc.; Leesport (Berks County); On-site; USD 45,000 - 65,000; Full time

Job summary

A grocery retailer located in Berks County, Leesport is seeking an Assistant Store Director to share in store operations and support the Store Director. Responsibilities include managing personnel, ensuring customer service, handling complaints, and maintaining safety standards. Candidates should have at least 3 years in the supermarket industry, excellent communication skills, and a high school diploma. The role is essential to the positive operational environment of the store and requires high levels of engagement with both staff and customers.

Qualifications

• Minimum of a high school education; a college education is helpful but not required.
• At least 3 years of experience in the supermarket industry with successful participation in management programs.
• Excellent oral and written communication skills for dealing with customers, employees, and vendors.

Responsibilities

• Assist the Store Director in the fulfillment of their responsibilities.
• Responsible for management of store personnel in the absence of the Store Director.
• Oversee sanitation program, housekeeping, and equipment maintenance control.

Skills

Management

Customer Service

Communication

Organization

Problem-solving

Education

High School Diploma

College Education (helpful)

Job description

POSITION TITLE: Assistant Store Director

DEPARTMENT: Grocery Department

REPORTS TO: Store Director

FLSA STATUS: Exempt – 45 Hours

JOB SUMMARY

Share store responsibilities and its operations with the Store Director. Coordinate and direct the overall operation of the store in the absence of the Store Director.

ESSENTIAL JOB FUNCTIONS

• Actively support the Store Director in the fulfillment of their responsibilities.
• Responsible for management of store personnel in the absence of the store director.
• Assist the Store Director and other department managers with overseeing the training and development of all employees throughout the store.
• Foster a positive work environment that promotes teamwork, customer service, and high performance.
• Greet all customers and be observant while working on the sales floor.
• Assist in handling customer complaints in a prompt and professional manner.
• Identify and correct pricing discrepancies and inform the proper personnel.
• Responsible for checking ads and inserts to ensure proper shelf and display pricing.
• Implement and maintain all safety standards as directed by Loss Prevention and Risk Management departments.
• Oversee sanitation program, housekeeping, and equipment maintenance control.
• Assist in contributing to the profitable operation of the store and all the departments.
• Enforce receiving department procedures according to company policies.
• Prepare a weekly schedule based on projected sales volume and workload in the absence of the Store Director.
• Assist in planning of merchandise displays to obtain maximum sales and profits.
• Monitor dairy, commercial bread, frozen, and grocery shelves and displays for freshness, quality, and price.
• Abide by all company policies as stated in the Employee Handbook.

SUPPLEMENTAL JOB FUNCTIONS

• Assist in the cash office and guest service area as needed.
• Conduct daily checks on refrigeration and safety walks.
• Assist in any department in the store as needed.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Minimum of a high school education; a college education is helpful but not required.
• At least 3 years of experience in the supermarket industry with successful participation in management programs.
• Should have a working knowledge of store operations.
• Must have excellent oral and written communication skills for dealing with customers, employees, and vendors.
• Must have basic math skills to calculate figures and amounts such as discounts, gross margins, markup, percentages, proportions, ratios, and volume.
• Ability to verify vendor invoice charges and counts, and the ability to complete required accounting reports including inventory and receiving.
• Excellent organization and follow through skills.
• Must be able to stand upright for most of your scheduled work shift.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.