Assistant Store Director

Redner's Markets, Inc.; Shenandoah (PA); On-site; USD 65,000 - 90,000; Full time

Job summary

A grocery store chain in Pennsylvania seeks an Assistant Store Director to support store operations and manage personnel. The role involves customer interaction, team training, and ensuring compliance with company policies. Candidates should have at least 3 years of supermarket experience and strong communication skills. This position offers an opportunity to contribute to a growing environment.

Qualifications

• Minimum of 3 years of experience in the supermarket industry.
• Working knowledge of store operations.
• Excellent oral and written communication skills.
• Excellent oral and written communication skills for dealing with customers, employees, and vendors.
• Basic math skills to calculate discounts, gross margins, markup, percentages, proportions, ratios, and volume.
• Ability to verify vendor invoice charges and complete required accounting reports including inventory and receiving.
• Excellent organization and follow through skills.

Responsibilities

• Support Store Director with store operations.
• Manage store personnel and assist with training.
• Handle customer complaints professionally.
• Greet all customers and be observant while working.
• Handle customer complaints in a prompt and professional manner.
• Identify and pricing discrepancies and inform the proper personnel.
• Responsible for checking ads and ensure proper displays.
• Implement and maintain all safety standards as directed by Loss Prevention and Risk Management departments.
• Oversee sanitation program, housekeeping, and equipment maintenance control.
• Assist in contributing to a profitable operation of the store.
• Enforce receiving procedures according to company policies.
• Prepare a weekly schedule based on projected sales volume and workload in the absence of the Store Director.
• Assist in planning of merchandise displays to obtain maximum sales and profits.
• Monitor dairy, bread, frozen, and grocery shelves and displays for freshness, quality, and price.
• Abide by all company policies as stated in the Employee Handbook.
• Supplemental functions: Assist in office as needed; Conduct daily checks on refrigeration; Assist in any department in the store as needed.

Skills

Management

Customer service

Communication

Organization

Mathematical skills

Education

High school education

College education helpful

Job description

Assistant Store Director

Department: Grocery Department

Reports To: Store Director

FLSA Status: Exempt – 47 Hours

Job Summary

Share store responsibilities and its operations with the Store Director. Coordinate and direct the overall operations of the store in the absence of the Store Director.

Essential Job Functions

1. Actively support the Store Director in the fulfillment of their responsibilities.
2. Responsible for management of store personnel.
3. Assist Store Director and other department managers with training and development of all employees.
4. Greet all customers and be observant while working.
5. Handle customer complaints in a prompt and professional manner.
6. Identify and pricing discrepancies and inform the proper personnel.
7. Responsible for checking ads and ensure proper displays.
8. Implement and maintain all safety standards as directed by Loss Prevention and Risk Management departments.
9. Oversee sanitation program, housekeeping, and equipment maintenance control.
10. Assist in contributing to a profitable operation of the store.
11. Enforce receiving procedures according to company policies.
12. Prepare a weekly schedule based on projected sales volume and workload in the absence of the Store Director.
13. Assist in planning of merchandise displays to obtain maximum sales and profits.
14. Monitor dairy, bread, frozen, and grocery shelves and displays for freshness, quality, and price.
15. Abide by all company policies as stated in the Employee Handbook.

Supplemental Job Functions

• Assist in office as needed.
• Conduct daily checks on refrigeration.
• Assist in any department in the store as needed.

Minimum Knowledge, Skills, and Abilities Required

1. Minimum of a high school education, and a college education is helpful but not required.
2. At least 3 years of experience in the supermarket industry with successful participation in management programs.
3. Should have a working knowledge of store operations.
4. Must have excellent oral and written communication skills for dealing with customers, employees, and vendors.
5. Must have basic math skills to calculate figures and amounts such as discounts, gross margins, markup, percentages, proportions, ratios, and volume.
6. Ability to verify vendor invoice charges and counts, and the ability to complete required accounting reports including inventory and receiving.
7. Excellent organization and follow through skills.

Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.