Assistant Station Leader

Skyhop Global; Fort Lauderdale (FL); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid time off

Holiday pay

Career growth opportunities

Job summary

SkyHop Global is seeking an Assistant Station Leader for our Miami (MIA) team. This full-time, on-site role focuses on hands-on leadership to ensure safe, on-time, and efficient service for airline crews.

You will partner with the Station Leader to manage staffing, payroll accuracy, fleet readiness, and dispatch operations, while coaching drivers and dispatchers to deliver exceptional results. Strong leadership, open availability, and English fluency are required.

Qualifications

• 2-3+ years of management or leadership experience in transportation, logistics, hospitality, or similar operations.
• Experience leading teams in a fast-paced, customer-focused environment.
• Strong leadership, organizational, problem-solving, and communication skills.
• Ability to manage schedules, priorities, projects, and multiple operational demands.
• Open availability is required; SkyHop Global operates 24/7/365.
• Must be fluent in English and authorized to work in the U.S.

Responsibilities

• Provide daily, hands-on leadership to the operations team, ensuring safe, on-time, and efficient service.
• Partner with the Station Leader to manage staff scheduling, payroll accuracy, fleet readiness, and daily dispatch operations.
• Lead, coach, and motivate drivers and dispatchers to deliver exceptional service to airline clients.
• Monitor KPIs, operational performance, budgets, and client satisfaction.
• Support recruiting, onboarding, training, and employee development.
• Ensure safety, attendance, performance, and communication policies are followed.
• Manage vehicle maintenance, inspections, and compliance documentation.
• Assist with resolving day-to-day operational challenges in a timely manner.

Skills

Leadership

Team management

Staff scheduling

Payroll accuracy

Dispatch operations

Fleet readiness

Customer service

Job description

Description

Assistant Station Leader - MIA

3901 NW 28th St, Miami, FL 33142
Full-Time | On-Site | $55,000-$60,000 per year

About SkyHop Global

SkyHop Global is one of the fastest-growing companies in the airline ground transportation industry. We provide safe, reliable, and professional transportation for airline crews across the U.S., and we're looking for a hands-on, motivated Assistant Station Leader (ASL) to join our Miami (MIA) team.

If you thrive in a fast-paced, 24/7/365 operation, enjoy leading and developing teams, and are passionate about delivering exceptional service, we want to meet you.

What You'll Do

• Provide daily, hands-on leadership to the operations team, ensuring safe, on-time, and efficient service.
• Partner with the Station Leader to manage staff scheduling, payroll accuracy, fleet readiness, and daily dispatch operations.
• Lead, coach, and motivate drivers and dispatchers to deliver exceptional "Raving Fan" service to our airline clients.
• Monitor KPIs, operational performance, budgets, and client satisfaction.
• Support recruiting, onboarding, training, and employee development to build and maintain a strong team.
• Ensure company policies and expectations related to safety, attendance, performance, and communication are consistently followed.
• Manage and track vehicle maintenance, inspections, and required compliance documentation.
• Assist with resolving day-to-day operational challenges in a professional and timely manner.
• Be willing to step in and support the operation wherever needed.

What We're Looking For

• 2-3+ years of management or leadership experience; transportation, logistics, hospitality, or similar operations experience is a plus.
• Experience leading teams in a fast-paced, customer-focused environment.
• Strong leadership, organizational, problem-solving, and communication skills.
• Ability to manage schedules, priorities, projects, and multiple operational demands.
• Passion for exceeding client expectations and addressing customer needs.
• Comfortable working both in the office and in the field.
• Ability to lift up to 75 pounds.
• Must be fluent in English and authorized to work in the U.S.
• Open availability is required. SkyHop Global operates 24/7/365.
• Must be available to work weekends, evenings, and holidays as operational needs require.

What We Offer

• Competitive salary: $55,000-$60,000 per year
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Supplemental benefits
• 401(k) with company match
• Paid time off
• Holiday pay
• Career growth and advancement opportunities within a rapidly expanding national company
• A collaborative culture where safety, accountability, teamwork, and service excellence drive success

Why SkyHop Global?

This is an opportunity to take an active leadership role in a dynamic operation where no two days are the same. As an Assistant Station Leader, you'll work alongside the Station Leader to support the team, solve operational challenges, develop employees, and help ensure airline crews get where they need to go safely and on time-every day of the year.

Location: 3901 NW 28th St, Miami, FL 33142
Job Type: Full-Time
Work Environment: In Person | 24/7/365 Operation
Pay: $55,000-$60,000 per year

SkyHop Global is a Drug-Free Workplace.