24/7 Ground Ops Lead – Miami

Skyhop Global; Fort Lauderdale (FL); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid time off

Holiday pay

Career growth opportunities

Job summary

SkyHop Global is seeking an Assistant Station Leader for our Miami (MIA) team. This full-time, on-site role focuses on hands-on leadership to ensure safe, on-time, and efficient service for airline crews.

You will partner with the Station Leader to manage staffing, payroll accuracy, fleet readiness, and dispatch operations, while coaching drivers and dispatchers to deliver exceptional results. Strong leadership, open availability, and English fluency are required.

Qualifications

• 2-3+ years of management or leadership experience in transportation, logistics, hospitality, or similar operations.
• Experience leading teams in a fast-paced, customer-focused environment.
• Strong leadership, organizational, problem-solving, and communication skills.
• Ability to manage schedules, priorities, projects, and multiple operational demands.
• Open availability is required; SkyHop Global operates 24/7/365.
• Must be fluent in English and authorized to work in the U.S.

Responsibilities

• Provide daily, hands-on leadership to the operations team, ensuring safe, on-time, and efficient service.
• Partner with the Station Leader to manage staff scheduling, payroll accuracy, fleet readiness, and daily dispatch operations.
• Lead, coach, and motivate drivers and dispatchers to deliver exceptional service to airline clients.
• Monitor KPIs, operational performance, budgets, and client satisfaction.
• Support recruiting, onboarding, training, and employee development.
• Ensure safety, attendance, performance, and communication policies are followed.
• Manage vehicle maintenance, inspections, and compliance documentation.
• Assist with resolving day-to-day operational challenges in a timely manner.

Skills

Leadership

Team management

Staff scheduling

Payroll accuracy

Dispatch operations

Fleet readiness

Customer service

Job description

SkyHop Global is seeking an Assistant Station Leader for our Miami (MIA) team. This full-time, on-site role focuses on hands-on leadership to ensure safe, on-time, and efficient service for airline crews.

You will partner with the Station Leader to manage staffing, payroll accuracy, fleet readiness, and dispatch operations, while coaching drivers and dispatchers to deliver exceptional results. Strong leadership, open availability, and English fluency are required.