Merchandise Operations Coordinator

Crate & Barrel; Northbrook (IL); Hybrid; USD 55,000 - 70,000; Full time

Job summary

Crate & Barrel is seeking a Merchandise Operations Coordinator in Northbrook, IL. This on-site role runs Monday through Thursday with the option to work remotely on Fridays to support accurate item and PO data and drive sales growth.

You will manage SKU setup and PO creation, coordinate vendor communication, ensure data integrity, and collaborate with Planning and IT to meet ship dates and inventory needs. The role emphasizes timely processing, attention to detail, and proactive issue resolution

Qualifications

• 1+ Merchandising experience or equivalent.
• Proficiency in Business Objects, Excel, Access and Google Workspace.

Responsibilities

• Execute SKU setup and maintenance for a category of products including product development samples, photo samples and production SKU
• Create vendor purchase orders and manage all order related vendor communication
• Own vendor collaboration for purchase order changes including timely communication with Planning teams to meet ship dates and inventory needs
• Prioritize, analyze, and execute SKU and PO creation as assigned and communicated by cross-functional teams
• Timely management of data integrity to support and enable accurate sales tracking and reporting
• Standardize processes and data elements
• Facilitate and troubleshoot data integrity issues and manage escalation to business and IT stakeholder

Skills

Merchandising experience

Vendor communication

SKU management

PO coordination

Tools

Business Objects

Excel

Access

Google Workspace

Job description

The Merchandise Operations Coordinator maximizes company sales growth and profitability by creating efficiencies in the organization through accurate and timely management of item and purchase order data. This is an on-site position (Monday through Thursday) based out of our Northbrook, IL office with the flexibility to work remotely on Fridays.

A day in the life as a Merchandise Operations Coordinator...

• Execute SKU set up and maintenance for a category of products including product development samples, photo samples and production SKU
• Create vendor purchase orders and manage all order related vendor communication
• Own vendor collaboration for purchase order changes including timely communication with Planning teams to meet ship dates and inventory needs
• Prioritize, analyze, and execute SKU and PO creation as assigned and communicated by cross-functional teams
• Timely management of data integrity to support and enable accurate sales tracking and reporting
• Standardize processes and data elements
• Facilitate and troubleshoot data integrity issues and manage escalation to business and IT stakeholder

What you’ll bring to the table…

• Ability to ensure timely processing of SKU requests and meet SLA expectations
• Attention to detail while maintaining efficiency
• Proactive identification of data issues and proposal of solutions
• Strong written and oral communicate skills
• Strong customer focus, with the ability to provide a high level of service, support and follow through to internal and external stakeholders
• Curiosity and the ability to learn new systems and processes

We’d love to hear from you if you have…

• 1+ Merchandising experience or equivalent
• Proficiency in Business Objects, Excel, Access and Google Workspace