Assistant Site Manager: Lead People, Own Outcomes

Take 5 Car Wash; Olive Branch (MS); On-site; USD 21,000 - 26,000; Full time

Job summary

Whistle Express is seeking an Assistant Site Manager to work alongside the Site Manager in a fast-paced, outdoor environment. You will develop people, own outcomes, and uphold guest experience standards.

You will lead onboarding, schedule shifts, resolve issues in real time, and promote memberships. This role rewards ownership, accountability, and strong problem-solving in a busy car wash setting.

Qualifications

• Proven leadership experience in managing teams.
• Ability to onboard and develop staff.
• Strong guest service and problem-solving skills.
• Comfortable working in a fast-paced outdoor environment.

Responsibilities

• Lead team development and support, onboarding, scheduling, and conflict resolution.
• Enhance customer experience: greet guests, answer questions, promote services and memberships.
• Drive operational excellence: monitor safety, cleanliness, inventory, and device checks.
• Support sales: upsell services and promote memberships to meet site goals.
• Identify issues and make quick decisions to keep daily operations smooth.

Skills

Leadership

People development

Problem solving

Customer service

Job description

Whistle Express is seeking an Assistant Site Manager to work alongside the Site Manager in a fast-paced, outdoor environment. You will develop people, own outcomes, and uphold guest experience standards.

You will lead onboarding, schedule shifts, resolve issues in real time, and promote memberships. This role rewards ownership, accountability, and strong problem-solving in a busy car wash setting.