Assistant Site Manager: Lead, Develop and Delight Guests

Whistle Express Car Wash; Birmingham (AL); On-site; USD 42,000 - 62,000; Full time

Job summary

Whistle Express Car Wash in Birmingham is seeking an Assistant Site Manager to work with the Site Manager to keep the operation running smoothly, develop the team, and ensure an exceptional guest experience. You will lead by example, drive safety and service quality, and own outcomes in a fast-paced, outdoor setting.

Prior supervisory experience is preferred, and you will be rewarded for driving results and staff development while maintaining a positive work environment.

Qualifications

• Experience leading people, ownership of outcomes, and ability to drive results.
• Track record of ownership matters for performance.
• Strong interpersonal and communication skills in a fast-paced outdoor environment.

Responsibilities

• Assist in onboarding and developing team members and ensuring site procedures are followed.
• Support scheduling and shift management to maintain adequate staffing.
• Promote a positive team culture and recognise achievements to improve engagement.
• Greet customers, address questions about services and promotions, and resolve concerns.
• Promote unlimited wash memberships and other services to drive revenue and retention.

Skills

Team leadership

Problem solving

Customer service

Sales skills

Job description

Whistle Express Car Wash in Birmingham is seeking an Assistant Site Manager to work with the Site Manager to keep the operation running smoothly, develop the team, and ensure an exceptional guest experience. You will lead by example, drive safety and service quality, and own outcomes in a fast-paced, outdoor setting.

Prior supervisory experience is preferred, and you will be rewarded for driving results and staff development while maintaining a positive work environment.