Assistant Site Manager II — Growth Path & Great Benefits

Express Wash Concepts; New York (NY); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health care benefits

401k with company match

Recognition programs

Ongoing training

Unlimited Wash Club

50% off retail items

Company-provided uniforms

Educational reimbursement

Paid vacation

Job summary

Express Wash Concepts is seeking an Assistant Site Manager at our Suffolk, VA location to support the site manager in daily operations and to drive customer satisfaction. The role focuses on growing sales, upselling unlimited car wash packages, and mentoring team members toward company goals.

You will oversee store operations, manage scheduling, and ensure safety and quality control while delivering exceptional customer service and engaging with customers to promote our packages and services.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of leadership experience.
• At least 2 years of customer service experience.
• Basic IT and computer proficiency, including POS systems and Microsoft Office.
• Ability to work flexible hours, including weekends.
• Strong verbal communication skills.
• Capability to provide and follow clear directions.
• Ability to coach, mentor, and train.

Responsibilities

• Maintain high-quality day-to-day on-site store operations.
• Lead with integrity and foster a culture of respectful accountability.
• Strive to exceed sales goals and store growth.
• Assist with Recruiting, developing, and motivating teams to deliver the company’s mission.
• Successful management of labor and staff scheduling.
• Effective P&L management through monitoring of chemicals, utilities, and other expenditures.
• Maintain quality assurance through accurate Quality Control checks.
• Follow standard procedures for cash management including daily reconciliations, audits, and deposits.

Skills

Leadership experience

Customer service

Verbal communication

Coaching and training

Flexible hours

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Tools

POS systems

Microsoft Office

Job description

Express Wash Concepts is seeking an Assistant Site Manager at our Suffolk, VA location to support the site manager in daily operations and to drive customer satisfaction. The role focuses on growing sales, upselling unlimited car wash packages, and mentoring team members toward company goals.

You will oversee store operations, manage scheduling, and ensure safety and quality control while delivering exceptional customer service and engaging with customers to promote our packages and services.