Assistant Site Manager II - Growth Path, $22/hr + Benefits

Express Wash Concepts

Norfolk (VA)

Hybrid

USD 26,000 - 34,000

Full time

9 days ago

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Benefits offered by this job

Health benefits

401k with match

Unlimited Wash Club

Discounts on items

Uniforms provided

Educational reimbursement

Paid vacation

Job summary

Express Wash Concepts in Norfolk, VA, is seeking an Assistant Site Manager II for Green Clean Express Auto Wash. The role offers $22.00 per hour with incentives based on site performance and a clear growth path from assistant to leadership positions.

You will assist the site manager, drive sales of unlimited wash packages, manage daily store operations, and lead scheduling while ensuring quality control, safety, and excellent customer service. Growth opportunities are emphasized.

Qualifications

High school diploma or equivalent required; associate or bachelor's preferred.
Minimum of 1 year of leadership experience.
At least 2 years of customer service experience, including de-escalation tactics.
Basic IT and computer proficiency, including POS systems and Microsoft Office.
Ability to work flexible hours, including weekends.
Strong verbal communication skills to effectively engage with customers.
Capability to provide and follow clear directions.
Ability to close the site at least two nights per week and open as needed.
Ability to coach, mentor, and train.
Present professional image according to appearance guidelines.

Responsibilities

Maintain high-quality day-to-day on-site store operations.
Lead with integrity and foster a culture of respectful accountability.
Strive to exceed sales goals and store growth.
Assist with Recruiting, developing, and motivating teams to deliver the company’s mission.
Successful management of labor and staff scheduling.
Effective P&L management through monitoring of chemicals, utilities, and other expenditures.
Maintain quality assurance through accurate Quality Control checks.
Follow standard procedures for cash management to include daily reconciliations, audits, and deposits.
Monitor inventory and supplies and assist with orders.
Ensure adherence to all safety protocols and standard operating procedures.
Properly address all customer escalations in a calm and collected manner.
Learn wash process and equipment to expand the knowledgebase.
Further growth through educational/training opportunities.
Perform other related duties as required and assigned.