Assistant Site Manager Express

Spotless Brands LLC; Oklahoma City (OK); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

On-the-job training

Advancement opportunities

Free car washes

PTO

401K

Health Insurance

Paid Holidays

Job summary

Spotless Brands LLC is hiring for an on-site role at Okie Express Auto Wash in Edmond, OK. The candidate will train and support crew members, manage new hire paperwork, and ensure safety procedures are followed, while assisting the Site Manager with scheduling and reporting.

The position requires 40+ hours, flexibility for evenings and weekends, and the ability to lift up to 50 pounds. Growth opportunities, on-the-job training, and a benefits package are available for full-time staff.

Qualifications

• Comprehend written and verbal instructions and carry them out.
• Must possess excellent judgement and decision-making skills.
• Must have reliable transportation.
• Ability to work 40+ hours per week; be willing to work flexible hours including evenings, weekends, and holidays.
• Have the ability to lift 50 with or without an accommodation.
• Demonstrated ability to manage time wisely.
• Satisfactorily meet the probationary period monthly reviews and time limit expectations.
• Must be at least 18 years of age.
• Exceptional leadership skills and the ability to train and support employees on routine and complex tasks.
• Ability to pass a contingent background check.

Responsibilities

• Train and support current and incoming Crew Members.
• Complete New Hire paperwork with new Team Members.
• Verify Shift Leaders and Crew Members are following all proper procedures and safety protocols while at work.
• Assist in constructing an employee schedule that considers daily demand and labor percentage of your respective car wash location.
• Support the Site Manager in tracking Crew Member hours to control labor cost.
• Provide clear and concise daily verbal reports to the Site Manager regarding daily operations.
• Assume Manager responsibilities if the Site Manager is not at work and/or unavailable.
• Demonstrate knowledge and effectively communicate with customers regarding each of the Okie Express wash packages.
• Operate XPT machines and read the cash audit report; pull money for deposits when needed.
• Develop and maintain understanding of car wash equipment; perform maintenance and troubleshoot on site.
• Ensure vehicles entering the tunnel are in good condition for washing; identify damage prior to washing.
• Ensure customer satisfaction and cleanliness after wash.
• Handle customer complaints and damage claims; complete paperwork per procedures.
• Demonstrate professionalism and adhere to dress code.
• Communicate respectfully with customers and team members.
• Complete end of month paperwork and audits.
• Guarantee completion of daily, weekly, and monthly tasks as written on the checklist.
• Maintain grounds, facilities, and equipment upkeep.
• Coordinate with Site Manager to order inventory for chemicals, office supplies, and uniforms.

Skills

Leadership

Training & coaching

Scheduling

Customer service

Time management

Safety compliance

Tools

XPT machines

Job description

Okie Express Auto Wash - OKIE031
17 NW 150th St
Edmond, OK 73013, USA

Description

Essential Functions

• Train and support current and incoming Crew Members.
• Complete New Hire paperwork with new Team Members.
• Verify Shift Leaders and Crew Members are following all proper procedures and safety protocols while at work.
• Assist in constructing an employee schedule that considers daily demand and labor percentage of your respective car wash location.
• Support the Site Manager in tracking Crew Member hours to control labor cost.
• Provide clear and concise daily verbal reports to the Site Manager regarding daily operations.
• Assume Manager responsibilities if the Site Manager is not at work and/or unavailable.
• Demonstrate knowledge and effectively communicate with customers regarding each of the Okie Express wash packages.
• Operate XPT machines, including how to read and understand the XPT cash audit report, zero XPT, and be entrusted on occasion to pull money from the XPT and make an accurate deposit.
• Develop and maintain an understanding of how Okie Express Auto Wash equipment works; perform maintenance on car wash equipment and troubleshoot inoperable equipment on site.
• Confirm equipment is in proper working order at all times to ensure a great car wash experience.
• Ensure that vehicles entering the tunnel are in proper condition to be washed; identify damage on a vehicle before it is sent into the tunnel.
• Once wash is complete, ensure customer satisfaction and cleanliness of vehicles.
• Properly handle customer complaints and damage claims; complete claim paperwork and follow appropriate procedures.
• Demonstrate professionalism at all times, including following the company dress code policy.
• Communicate respectfully with customers and other Team Members.
• Complete end of the month paperwork and audit.
• Guarantee completion of all daily, weekly, and monthly tasks as written on the checklist.
• Ensure general upkeep/maintenance of the grounds, facilities, and equipment.
• Work with the Site Manager to order proper inventory for chemicals, office supplies, and uniforms. Ensure items are kept in stock.
• Other duties as assigned.

This job will be expected to complete the above functions. This is not an all-inclusive list. This job may be assigned other functions or tasks. This is meant to be a general description of the most essential functions only.

Requirements (Education, Certifications, Knowledge, Skills, and Abilities

• Comprehend written and verbal instructions and carry them out.
• Must possess excellent judgement and decision-making skills.
• Must have reliable transportation.
• Ability to work 40+ hours per week; be willing to work flexible hours including evenings, weekends, and holidays, which may include overtime oron-callas needed.
• Have the ability to lift 50 with or without an accommodation.
• Demonstrated ability to manage time wisely.
• Satisfactorily meet the probationary period monthly reviews and time limit expectations.
• Must be at least 18 years of age.
• Exceptional leadership skills and the ability to train and support employees on routine and complex tasks.
• Ability to pass a contingent background check.

Pay, Benefits, and Perks!

• Competitive pay starting at $16.86 per hour plus commission payments for membership sales
• On the job training
• Opportunity for advancement and professional development
• Free Car Washes
• Benefits including PTO, 401K, Health Insurance, and Paid Holidays for Full Time Employees

Spotless Brands and its affiliate brands comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the company Human Resources department.

Spotless Brands and its affiliate brands are an Equal Employment Opportunity (EEO) employer. It is the policy of the company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, or disabled status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.