Assistant Site Manager

El Car Wash

Miami (FL)

On-site

USD 28,000 - 39,000

Full time

4 days ago

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Benefits offered by this job

Health, Vision, Dental insurance

401(k) with 4% match

Paid time off

Parental leave

Tuition reimbursement

Pet insurance

Mental health days

On-the-job training

Free car washes

Job summary

El Car Wash is seeking an Assistant Site Manager to act as the Site Manager’s right hand, running daily operations, developing a high-performing team, and ensuring top-tier customer experiences. You’ll lead shifts, recruit and onboard staff, coach talent, and handle conflicts with a proactive mindset.

You'll own performance metrics, uphold service standards, and maintain equipment to ensure consistency. This role offers growth, comprehensive benefits, and a fast-paced, customer-focused

Qualifications

Reliable attendance and role-model behavior.
Experience supervising or shift managing a team.
Strong real-time coaching ability.
Ability to handle team conflict constructively.
Operationally sharp with labor, scheduling, and throughput.
Customer-first mindset under pressure.
Flexible availability including evenings, weekends, and holidays.
Background in car wash, QSR, retail, or hospitality is a plus.
High school diploma or equivalent; Associate's or higher in Business is a plus.

Responsibilities

Run the day-to-day operations as the Site Manager’s right hand on every shift.
Support recruiting, onboarding, and scheduling to build a high-performing team.
Provide real-time feedback and develop future leaders within EL.
Address team conflicts directly and promptly; resolve issues without delay.
Set the service standard to deliver fast, friendly, flawless experiences.
Track daily metrics (sales, labor, inventory, equipment) and act to improve results.
Run the site independently when the Site Manager is absent.
Keep the wash equipment operational and well-maintained to ensure consistency.

Skills

Supervisory experience

Team coaching

Conflict resolution

Operational planning

Customer focus

Reading metrics

Flexible availability

Attendance reliability

Service-industry background

Education

High school diploma or equivalent

Associate's degree in Business or higher

Job description

THE ROLE

At El Car Wash, leadership is hands-on, fast-paced, and focused on results. As an Assistant Site Manager, you're the right hand to the Site Manager — driving daily operations, developing your team, and ensuring every customer experience is top-tier. When the SM isn't present, you're in charge — and you don't need to be asked.

Level: Site Leadership | Hourly

Department: Site Operations

THE ROLE

What You'll Own

Run the day-to-day - Support daily operations, staffing, and site performance to keep everything running strong — every shift, every day.
Build a winning team - Support recruiting, onboarding, and scheduling to create a reliable, high-performing team.
Coach and develop talent - Provide real-time feedback, build skills, and grow future leaders within EL. You develop people — you don't just direct them.
Handle conflict head-on - Address team conflict and culture issues directly and promptly. You don't let problems fester or escape unnecessarily.
Set the service standard - Deliver fast, friendly, and flawless experiences — every customer, every time.
Drive performance through the numbers - Track daily metrics — sales, labor, inventory, and equipment — and take action to improve results.
Hold the site independently - When the Site Manager is out, you run it — confidently, calmly, and without unnecessary escalation.
Keep the wash at peak performance - Ensure equipment is operational, maintained, and ready to deliver consistent results every day.

Qualifications

WHAT YOU BRING

Reliable attendance — you model the standard for the entire team
Proven supervisory or shift management experience — you've held a team accountable before
Strong real-time coach — you develop people, not just direct them
Demonstrated ability to handle team conflict constructively — you address it, you don't avoid it
Operationally sharp — you manage labor, scheduling, and throughput simultaneously
Customer-first mindset even under pressure
Comfortable reading daily metrics and taking action on them
Flexible availability including evenings, weekends, and holidays
Background in car wash, QSR, retail, or hospitality is a plus
High school diploma or equivalent; Associate's or higher in Business is a plus

How You Show Up – Ecw Competencies

Customer-Centric Approach — Sets service expectations, coaches team members on customer interactions, and addresses service issues quickly.
Problem-Solving — Resolves operational issues, supports team problem solving, and escalates when needed.
Team Collaboration — Builds a positive team culture, runs effective meetings, and addresses team conflict promptly.
Drives Results — Delivers site performance goals, manages daily execution, and holds team members accountable.
Safety & Compliance — Ensures safety standards are followed, corrects unsafe behaviors, and promotes a safe work culture.
Job Knowledge & Technical Proficiency — Maintains strong operational knowledge and ensures the team is trained on procedures and systems.

Why El Car Wash

Fast-paced, team-driven, and customer-obsessed — El Car Wash is where you grow, lead, and make every moment count.

What You'll Get