Assistant Site Manager

Priority Dispatch Corp.; Florida; On-site; USD 19,286 - 30,307; Full time

Job summary

El Car Wash is seeking an Assistant Site Manager to be the right hand to the Site Manager, driving daily operations and team development to deliver top-tier customer experiences. You will supervise shifts, recruit and onboard, coach staff in real time, and address conflicts directly.

With a focus on service standards and performance metrics, you will ensure the site runs smoothly when the Site Manager is away, maintaining peak wash operations and a positive team culture.

Qualifications

• Proven supervisory or shift management experience.
• Customer-first mindset, even under pressure.
• Ability to coach and develop team in real time.
• Ability to address team conflict directly and promptly.
• Operationally sharp: manage labor, scheduling, and throughput.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Run day-to-day operations when Site Manager is absent, ensuring smooth performance.
• Assist in staffing, onboarding, and scheduling to build a reliable team.
• Provide real-time feedback and develop future leaders within EL Car Wash.
• Address conflicts promptly to maintain team culture and morale.
• Set and uphold service standards for fast, friendly, flawless customer experiences.
• Monitor daily metrics (sales, labor, inventory, equipment) and take action to improve results.

Skills

Supervisory experience

Customer focus

Real-time coaching

Conflict resolution

Operations management

Flexible availability

Education

High school diploma or equivalent

Associate's degree in Business (preferred)

Job description

Level: Site Leadership | HourlyDepartment: Site OperationsTHE ROLEAt El Car Wash, leadership is hands-on, fast-paced, and focused on results. As an Assistant Site Manager, you're the right hand to the Site Manager — driving daily operations, developing your team, and ensuring every customer experience is top-tier. When the SM isn't present, you're in charge — and you don't need to be asked.WHAT YOU'LL OWNRun the day-to-day - Support daily operations, staffing, and site performance to keep everything running strong — every shift, every day.Build a winning team - Support recruiting, onboarding, and scheduling to create a reliable, high-performing team.Coach and develop talent - Provide real-time feedback, build skills, and grow future leaders within EL. You develop people — you don't just direct them.Handle conflict head-on - Address team conflict and culture issues directly and promptly. You don't let problems fester or escalate unnecessarily.Set the service standard - Deliver fast, friendly, and flawless experiences — every customer, every time.Drive performance through the numbers - Track daily metrics — sales, labor, inventory, and equipment — and take action to improve results.Hold the site independently - When the Site Manager is out, you run it — confidently, calmly, and without unnecessary escalation.Keep the wash at peak performance - Ensure equipment is operational, maintained, and ready to deliver consistent results every day.WHAT YOU BRINGReliable attendance — you model the standard for the entire teamProven supervisory or shift management experience — you've held a team accountable beforeStrong real-time coach — you develop people, not just direct themDemonstrated ability to handle team conflict constructively — you address it, you don't avoid itOperationally sharp — you manage labor, scheduling, and throughput simultaneouslyCustomer-first mindset even under pressureComfortable reading daily metrics and taking action on themFlexible availability including evenings, weekends, and holidaysBackground in car wash, QSR, retail, or hospitality is a plusHigh school diploma or equivalent; Associate's or higher in Business is a plusHOW YOU SHOW UP — ECW COMPETENCIESCustomer-Centric Approach — Sets service expectations, coaches team members on customer interactions, and addresses service issues quickly.Problem-Solving — Resolves operational issues, supports team problem solving, and escalates when needed.Team Collaboration — Builds a positive team culture, runs effective meetings, and addresses team conflict promptly.Drives Results — Delivers site performance goals, manages daily execution, and holds team members accountable.Safety & Compliance — Ensures safety standards are followed, corrects unsafe behaviors, and promotes a safe work culture.Job Knowledge & Technical Proficiency — Maintains strong operational knowledge and ensures the team is trained on procedures and systems.Why El Car WashFast-paced, team-driven, and customer-obsessed — El Car Wash is where you grow, lead, and make every moment count.WHAT YOU'LL GETFull comprehensive benefits (Health, Vision, Dental)401(k) with 4% match — yes, free moneyPaid time offParental leave (maternity & paternity)Tuition reimbursementPet insuranceMental health daysOn-the-job training and real career growthFREE car washes