Site Manager

Caliber Car Wash; Cross Roads (TX); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

401K

Vacation Paid Time Off

Employee Assistance Program

Voluntary Life Insurance

Job summary

Caliber Car Wash site in Cross Roads, TX is seeking a Site Manager to oversee daily operations and guest experience. You will lead staffing, ensure safety and cleanliness, and drive profitable site performance.

The role requires at least five years of customer-service management, with a focus on coaching, teamwork, and leadership to deliver exceptional value to customers every day.

Qualifications

• Minimum five years of customer service management experience.
• Ability to train and coach a team of full-time and part-time staff.
• Strong customer service focus with leadership skills.
• Excellent listening, organization, and problem-solving abilities.
• Willing to work weekends and flexible schedule.
• Proficiency with computer and POS systems.
• Maintenance exposure and willingness to learn.

Responsibilities

• Hire, train, and develop exceptional teammates.
• Drive site revenue by growing Limitless membership counts monthly.
• Create Caliber Fans through daily interactions with customers.
• Daily upkeep and maintenance of the building and car wash equipment.
• Form business-to-business relationships (House accounts, Chamber of Commerce).
• Other tasks delegated to you for your site.

Skills

Customer service management

Leadership

Sales training

Coaching

Communication

Problem solving

Organizational skills

Team player

POS systems

Maintenance exposure

Job description

Site Manager

Cross Roads, TX, US

15 days ago Requisition ID: 2436

Salary Range: $55,000.00 To $60,000.00 Annually

Company Overview

Caliber Car Wash was founded in 2018 in Atlanta, GA. The goal of the founders was to build a “best in class” car wash company with a focus on improving the customer experience. Today, the company operates with 50+ locations throughout the southeast and Texas. The company has a projected growth to 100+ sites in 3 years! Caliber is dedicated to the communities they serve through superior customer service. If you are a solutions-oriented, proactive, service industry leader seeking an opportunity with a growing organization that cares about its people; we need to talk!”

Our Purpose:

Caliber exists to Improve People’s Lives by providing career opportunities and professional growth to teammates and by providing exceptionally clean cars through an outstanding customer experience .

Duties & Responsibilities:

As part of being a Site Manager you will be responsible for , but not limited to, the following:

• Hiring , training, and developing exceptional teammates
• Driving site revenue by growing Limitless membership counts monthly
• Create Caliber Fans through daily interactions with customers
• Daily upkeep and maintenance of the building and car wash equipment, insuring a clean, safe, and friendly environment for customers
• Forming business to business relationships (House accounts, Chamber of Commerce participation, marketing, fundraisers, etc.)
• Other tasks delegated to you for your site.

Experience:

Caliber Car Wash is seeking to hire full-time S ite Manager with a minimum of five years of customer service management experience to execute Caliber’s mission to offer customers the highest Caliber clean at a great value with friendly customer service, EVERY DAY .

The S ite Manager will be responsi ble for overseeing day to day operations, and all aspects of the business to maintain the quality, efficiency, and profitability of the site . This job requires connecting with people quickly in an outgoing, friendly manner. The use of persuasive communication skills to gain the interest and involvement of others in the work process is an important aspect of this position.

We are looking for someone who wants to build a long-term career and grow with the company. If you have a good attitude and a strong work ethic , are friendly and personable and can lead by example, this job is for you! Strong attention to detail and seeing things through to completion are a must .

Requirements:

• Have a minimum of five ( 5 ) years’ management experience; service industry experience strongly preferred
• Selling ideas and training to others and the ability to teach , motivate and coach a team of part time and full time employees is a must
• Be passionate about delivering superior customer service and take pride in driving location success with demonstrated leadership skills
• Possess excellent listening, organization, problem-solvin g and follow-through skills
• Thrive in a team environment and be a positive team player
• Be willing to work a flexible schedule including weekends
• Have computer and point of sale systems proficiency
• Must have proven problem-solving skills
• Must be dependable and willing to take ownership
• Have initiative and be goal oriented to react quickly to issues and concerns
• Be organized and trustworthy with good speaking skill s
• Experience using tools and some maintenance exposure

Physical Requirements

• Must be able to lift at least 50 lbs.
• Must be able to be on your feet for the duration of your shift
• Must be able to withstand outside weather conditions
• Must be able to twist, bend, and lift as needed
• Ability to dictate how much money you make by earning performance bonuses
• Build your own team and train your employees
• Opportunity to grow within a quickly expanding company and industry
• Professional car wash industry training provided

  Job Type: Full-time

  We offer competitive pay with benefits:

  • Health Insurance
  • Vision Insurance
  • 401K
  • Vacation Paid Time Off
  • Employee Assistance Program
  • Voluntary Life Insurance

  Caliber Car Wash provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability or genetics. In addition to federal law requirements, Caliber Car Wash complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.