Assistant Site Manager

ZipRecruiter; Cincinnati (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an enthusiastic Assistant Site Manager to lead a dynamic team at a busy car wash. This role involves overseeing daily operations, ensuring exceptional customer service, and training team members to excel in their roles. With a focus on teamwork and a positive work environment, you'll engage with customers, manage equipment maintenance, and contribute to achieving business goals. The position offers competitive pay, flexible scheduling, and a range of benefits, making it an exciting opportunity for those passionate about customer service and team leadership. Join a company that values excellence and personal growth!

Benefits

Competitive Hourly Pay Based on Experience

Incentive/Commission Pay

DailyPay - Get paid daily!

Flexible Scheduling

Tuition Reimbursement

Free Car Washes

401K Match

Health, Dental and Vision insurance

Paid Time Off

Qualifications

• 1+ year of leadership experience in sales or customer service.
• High School Diploma required; Associate degree preferred.

Responsibilities

• Welcome and engage with customers warmly and friendly.
• Provide ongoing coaching and training to team members.
• Conduct daily maintenance and ensure equipment functionality.

Skills

Leadership in sales or customer service

Ability to work retail hours

High School Diploma or Equivalent

Associate degree or higher in business

Supervisory experience

Car Wash experience

Education

High School Diploma

Associate degree or higher

Job description

Job Description
Are you enthusiastic about leading teams to success and providing outstanding customer service? If so, our Assistant Site Manager position at Zips Car Wash located at 12167 Montgomery Rd. Cincinnati, OH, is the perfect position for you! As our Assistant Site Manager, you will oversee the smooth daily operations of the car wash and support the entire car wash experience. You will collaborate closely with site leadership to train the team, drive and deliver exceptional customer service, and achieve business goals!

Starting pay for this position is: $16 / hour + Bonus & Commission Pay!
*Pay may vary based on experience.

Rewards for YOU:

• Competitive Hourly Pay Based on Experience
• Incentive/Commission Pay
• DailyPay. Get paid daily!
• Flexible Scheduling; Morning & Evening Shifts Available
• Tuition Reimbursement
• Free Car Washes
• 401K Match
• Health, Dental and Vision insurance
• Paid Time Off

Explore your career path, gain valuable experience, and take control of your earning potential by joining an energetic and positive team dedicated to excellence and lifting each other up to be their best. Warm or cold, rain or shine, you will have fun in a team environment where competitions and friendships keep you motivated!

Bring JOY to YOUR Journey and apply today for our Assistant Site Manager position!

Responsibilities:

• Welcome and engage with customers in a warm, friendly manner
• Engage customers and enroll and support our Unlimited Wash Club
• Safely and efficiently load every vehicle with clear hand signals and a smile
• Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests
• Conduct daily preventative maintenance program according to schedule
• Conduct equipment repairs pro-actively and troubleshoot problems quickly
• Perform cleaning procedures of the tunnel and equipment daily
• Maintain appearance of outside landscaping and ensure all vacuums are functioning
• Ability to open and close site and facilitate daily operations
• Provide ongoing coaching, training, and motivation to team members as needed to achieve sales goals and highest standards of customer service
• Ensure all paperwork is completed accurately and submitted on time on days and shifts managed

Required Skills:

• 1 year of experience in leadership in sales or customer service in a professional or personal capacity
• Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment
• High School Diploma or Equivalent
• Associate degree or higher in business or related field is desirable
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
• Car Wash experience is a plus

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