Assistant Shop Manager

LV Petroleum LLC; Napoleon (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Weekly Pay

Health Care Plan (Medical, Dental &amp

Vision)

Retirement Plan (401k, IRA)

Paid Time Off (Vacation, Sick &...

Job summary

LV Petroleum LLC in Napoleon, Ohio is seeking an Assistant Shop Manager to support the Truck Services Manager in daily shop operations. You will supervise technicians, ensure quality service, and uphold safety and performance standards.

Responsibilities include coordinating workflow, training staff, managing inventory and service tracking, addressing customer concerns, and assisting with budgeting and revenue goals. Weekend/evening hours may be required; a valid driver's license is needed.

Qualifications

• High school diploma or equivalent required.
• 3+ years in a truck service or automotive environment, supervisory preferred.
• Strong leadership and communication skills.
• Familiarity with P&L metrics and basic financials.
• Proficient with service tracking and inventory software.
• Valid driver's license required.

Responsibilities

• Assist in managing Truck Services department operations and ensure policy compliance.
• Supervise and train staff, promoting teamwork and excellent customer service.
• Monitor workflow; troubleshoot, diagnose, and repair heavy-duty trucks and trailers.
• Ensure equipment is maintained and safety standards are followed.
• Assist in managing inventory and ordering supplies.
• Engage with customers to address concerns and provide solutions.
• Support revenue growth initiatives and monitor expenses.
• Serve as Truck Services Manager in their absence.

Skills

Leadership

Communication

Customer service

People management

P&L awareness

Education

High school diploma or equivalent

Management-related degree preferred

Tools

Service tracking software

Inventory management system

Job description

Walk In Interviews welcome weekdays 11-4. 900 American Road Napoleon, OH 43545

LV Petroleum is excited to announce an opening for an Assistant Shop Manager at our location. Our Truck Services division is dedicated to providing high-quality service and support to our customers, ensuring they're back on the road quickly and efficiently.

Position Overview

As the Assistant Shop Manager, you will play a crucial role in supporting the Truck Services Manager in overseeing the daily operations of our Truck Shop. Your responsibilities will include supervising our talented team of technicians, ensuring exemplary customer service, and maintaining operational standards that align with our company's goals.

Key Responsibilities

• Assist in managing overall operations of the Truck Services department, ensuring compliance with all company policies and procedures
• Supervise and train staff, promoting a culture of teamwork, accountability, and excellence in customer service
• Monitor workflow and provide support in troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers
• Ensure that all equipment is maintained properly and all safety standards are followed
• Assist in managing inventory, ordering supplies, and ensuring that all services are performed timely and accurately
• Engage with customers to address concerns and provide solutions promptly
• Help in achieving financial goals by monitoring expenses and supporting revenue growth initiatives
• Perform the duties of the Truck Services Manager in their absence

Requirements

• High school diploma or equivalent required; a degree in management or a related field is preferred
• 3+ years of experience in a truck service or automotive environment, preferably in a supervisory role
• Strong leadership and people management skills with the ability to motivate teams
• Excellent communication and customer service skills
• Basic knowledge of financial performance metrics, including P&L management
• Proficient in the use of computer systems and software applicable to service tracking and inventory management
• Availability to work flexible hours, including evenings, weekends, and holidays
• A valid driver's license is required

Benefits

• Weekly Pay
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)