Assistant Shop Manager

LV Petroleum LLC; Indiana (PA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Weekly Pay

Health Care Plan (Medical, Dental &amp

Vision)

Retirement Plan (401k, IRA)

Paid Time Off (Vacation, Sick & PH

Job summary

LV Petroleum LLC is seeking an Assistant Shop Manager to support the Truck Services Manager in overseeing daily Truck Shop operations and supervising technicians. You will ensure exceptional customer service, maintain safety and quality standards, manage inventory, and contribute to financial goals while handling shifts and acting in the manager's absence.

The role requires a high school diploma or equivalent, 3+ years in a truck service environment, and strong leadership and communication

Qualifications

• High school diploma or equivalent required.
• Degree in management or related field preferred.
• 3+ years in a truck service or automotive environment, supervisory role preferred.
• Strong leadership, people management and communication skills.
• Basic knowledge of P&L and financial performance metrics.
• Proficient with service tracking and inventory management software.
• Willingness to work evenings, weekends, and holidays.
• Valid driver’s license required.

Responsibilities

• Assist in managing operations of the Truck Services department and enforce policies.
• Supervise and train staff, promoting teamwork and customer service.
• Monitor workflow and assist in diagnosing and repairing heavy-duty trucks and trailers.
• Ensure equipment is maintained and safety standards followed.
• Assist in inventory management and timely service delivery.
• Engage with customers to address concerns and provide solutions.
• Support profitability by monitoring expenses and aiding revenue growth.
• Perform Truck Services Manager duties in their absence.

Skills

Leadership

Customer service

Communication

Team motivation

Problem solving

Flexibility

Driver's license

Education

High school diploma or equivalent

Degree in management or related field (preferred)

Tools

Service tracking software

Inventory management software

Job description

LV Petroleum is excited to announce an opening for an Assistant Shop Manager at our location. Our Truck Services division is dedicated to providing high-quality service and support to our customers, ensuring they're back on the road quickly and efficiently.

Position Overview:

As the Assistant Shop Manager, you will play a crucial role in supporting the Truck Services Manager in overseeing the daily operations of our Truck Shop. Your responsibilities will include supervising our talented team of technicians, ensuring exemplary customer service, and maintaining operational standards that align with our company’s goals.

Key Responsibilities:

• Assist in managing overall operations of the Truck Services department, ensuring compliance with all company policies and procedures.
• Supervise and train staff, promoting a culture of teamwork, accountability, and excellence in customer service.
• Monitor workflow and provide support in troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers.
• Ensure that all equipment is maintained properly and all safety standards are followed.
• Assist in managing inventory, ordering supplies, and ensuring that all services are performed timely and accurately.
• Engage with customers to address concerns and provide solutions promptly.
• Help in achieving financial goals by monitoring expenses and supporting revenue growth initiatives.
• Perform the duties of the Truck Services Manager in their absence.

• High school diploma or equivalent required; a degree in management or a related field is preferred.
• 3+ years of experience in a truck service or automotive environment, preferably in a supervisory role.
• Strong leadership and people management skills with the ability to motivate teams.
• Excellent communication and customer service skills.
• Basic knowledge of financial performance metrics, including P&L management.
• Proficient in the use of computer systems and software applicable to service tracking and inventory management.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• A valid driver’s license is required.

• Weekly Pay
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)