Assistant Shop Manager

LV Petroleum; Mayer (MN); On-site; USD 55,000 - 85,000; Full time

Job summary

LV Petroleum is seeking an Assistant Shop Manager for the Cordes Junction Truck Services location. The role supports the Truck Services Manager in daily operations, supervising a team of technicians, ensuring top customer service, and maintaining safety and operational standards.

The ideal candidate has 3+ years in a truck service or automotive setting with supervisory experience, strong leadership, and excellent communication. Flexible hours, including evenings and weekends, may be required.

Qualifications

• High school diploma required; degree in management or related field preferred.
• 3+ years in a truck service or automotive environment, supervisory experience preferred.
• Strong leadership, communication, and customer service skills; able to motivate teams.

Responsibilities

• Assist in managing daily operations of the Truck Services department and ensure policy compliance.
• Supervise and train staff to promote teamwork, accountability, and excellent customer service.
• Monitor workflow; assist in troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers.
• Ensure equipment is properly maintained and safety standards are followed.
• Help manage inventory and ordering; ensure timely and accurate services.
• Engage with customers to address concerns and provide timely solutions.
• Support revenue growth initiatives and monitor expenses to help meet financial goals.
• Perform Truck Services Manager duties in their absence.

Skills

Leadership

Customer service

Team management

Communication

Problem solving

Education

High school diploma

Management degree (preferred)

Tools

Service software

Inventory system

Job description

LV Petroleum is excited to announce an opening for an Assistant Shop Manager at our Cordes Junction location. Our Truck Services division is dedicated to providing high-quality service and support to our customers, ensuring they're back on the road quickly and efficiently.

Position Overview:

As the Assistant Shop Manager, you will play a crucial role in supporting the Truck Services Manager in overseeing the daily operations of our Truck Shop. Your responsibilities will include supervising our talented team of technicians, ensuring exemplary customer service, and maintaining operational standards that align with our company’s goals.

Key Responsibilities:

• Assist in managing overall operations of the Truck Services department, ensuring compliance with all company policies and procedures.
• Supervise and train staff, promoting a culture of teamwork, accountability, and excellence in customer service.
• Monitor workflow and provide support in troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers.
• Ensure that all equipment is maintained properly and all safety standards are followed.
• Assist in managing inventory, ordering supplies, and ensuring that all services are performed timely and accurately.
• Engage with customers to address concerns and provide solutions promptly.
• Help in achieving financial goals by monitoring expenses and supporting revenue growth initiatives.
• Perform the duties of the Truck Services Manager in their absence.

• High school diploma or equivalent required; a degree in management or a related field is preferred.
• 3+ years of experience in a truck service or automotive environment, preferably in a supervisory role.
• Strong leadership and people management skills with the ability to motivate teams.
• Excellent communication and customer service skills.
• Basic knowledge of financial performance metrics, including P&L management.
• Proficient in the use of computer systems and software applicable to service tracking and inventory management.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• A valid driver’s license is required.