Assistant Shop Manager

LV Petroleum LLC; Arizona; On-site; USD 55,000 - 75,000; Full time

Job summary

LV Petroleum LLC in Cordes Junction, AZ is seeking an Assistant Shop Manager for the Truck Services division. You will support the Truck Services Manager, supervise technicians, ensure top-tier customer service, and uphold safety and operational standards.

Requirements include a high school diploma or equivalent, 3+ years in a truck service environment, leadership ability, and a valid driver’s license. Flexibility for evenings, weekends, and holidays is expected.

Qualifications

• High school diploma or equivalent is required.
• 3+ years in a truck service or automotive environment, supervisory preferred.
• Strong leadership and people management skills.
• Excellent communication and customer service skills.
• Basic knowledge of financial performance metrics (P&L).
• Proficient with service tracking and inventory software.
• Valid driver’s license and ability to work flexible hours.

Responsibilities

• Assist in managing Truck Services operations and ensure policy compliance.
• Supervise and train staff to promote teamwork and customer service.
• Monitor workflow, troubleshoot and repair heavy‑duty trucks and trailers.
• Ensure equipment maintenance and strict safety standards.
• Assist in inventory management and timely service delivery.
• Engage with customers to address concerns and provide solutions.
• Support revenue growth by monitoring expenses and efficiencies.
• Perform duties of the Truck Services Manager in their absence.

Education

High school diploma or equivalent

Degree in management or related field (preferred)

Job description

LV Petroleum is excited to announce an opening for an Assistant Shop Manager at our Cordes Junction location. Our Truck Services division is dedicated to providing high-quality service and support to our customers, ensuring they're back on the road quickly and efficiently.

Position Overview:

As the Assistant Shop Manager, you will play a crucial role in supporting the Truck Services Manager in overseeing the daily operations of our Truck Shop. Your responsibilities will include supervising our talented team of technicians, ensuring exemplary customer service, and maintaining operational standards that align with our company’s goals.

Key Responsibilities:

• Assist in managing overall operations of the Truck Services department, ensuring compliance with all company policies and procedures.
• Supervise and train staff, promoting a culture of teamwork, accountability, and excellence in customer service.
• Monitor workflow and provide support in troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers.
• Ensure that all equipment is maintained properly and all safety standards are followed.
• Assist in managing inventory, ordering supplies, and ensuring that all services are performed timely and accurately.
• Engage with customers to address concerns and provide solutions promptly.
• Help in achieving financial goals by monitoring expenses and supporting revenue growth initiatives.
• Perform the duties of the Truck Services Manager in their absence.

• High school diploma or equivalent required; a degree in management or a related field is preferred.
• 3+ years of experience in a truck service or automotive environment, preferably in a supervisory role.
• Strong leadership and people management skills with the ability to motivate teams.
• Excellent communication and customer service skills.
• Basic knowledge of financial performance metrics, including P&L management.
• Proficient in the use of computer systems and software applicable to service tracking and inventory management.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• A valid driver’s license is required.