Assistant Shop Manager

LV Petroleum LLC; Montgomery (AL); On-site; USD 45,000 - 65,000; Full time

Job summary

LV Petroleum LLC in Montgomery, AL seeks an Assistant Shop Manager for our Truck Services shop. You will support the Truck Services Manager, supervise technicians, and uphold service standards to keep customers on the road quickly.

The ideal candidate has 3+ years in a truck service or automotive environment with supervisory experience, strong leadership, and excellent communication. A high school diploma is required, with a management degree preferred.

Qualifications

• High school diploma or equivalent; degree in management or related field preferred.
• 3+ years of experience in a truck service or automotive environment, supervisory role preferred.
• Strong leadership and people management skills.
• Excellent communication and customer service skills.
• Basic knowledge of financial performance metrics, including P&L management.
• Proficient in computer systems and software applicable to service tracking and inventory management.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• A valid driver’s license is required.

Responsibilities

• Assist in managing overall operations of the Truck Services department, ensuring compliance with all policies and procedures.
• Supervise and train staff, promoting teamwork and accountability while delivering excellent customer service.
• Monitor workflow and provide support in troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers.
• Ensure that all equipment is maintained and all safety standards are followed.
• Assist in managing inventory, ordering supplies, and ensuring services are performed timely and accurately.
• Engage with customers to address concerns and provide solutions promptly.
• Help in achieving financial goals by monitoring expenses and supporting revenue growth initiatives.
• Perform the duties of the Truck Services Manager in their absence.

Skills

Leadership

People management

Customer service

Communication

Problem solving

Education

High school diploma or equivalent

Management degree or related field (preferred)

Tools

Service tracking software

Inventory management software

ERP / Computer systems

Job description

LV Petroleum is excited to announce an opening for an Assistant Shop Manager at our Montgomery, AL location. Our Truck Services division is dedicated to providing high-quality service and support to our customers, ensuring they're back on the road quickly and efficiently.

Position Overview:

As the Assistant Shop Manager, you will play a crucial role in supporting the Truck Services Manager in overseeing the daily operations of our Truck Shop. Your responsibilities will include supervising our talented team of technicians, ensuring exemplary customer service, and maintaining operational standards that align with our company’s goals.

Key Responsibilities:

• Assist in managing overall operations of the Truck Services department, ensuring compliance with all company policies and procedures.
• Supervise and train staff, promoting a culture of teamwork, accountability, and excellence in customer service.
• Monitor workflow and provide support in troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers.
• Ensure that all equipment is maintained properly and all safety standards are followed.
• Assist in managing inventory, ordering supplies, and ensuring that all services are performed timely and accurately.
• Engage with customers to address concerns and provide solutions promptly.
• Help in achieving financial goals by monitoring expenses and supporting revenue growth initiatives.
• Perform the duties of the Truck Services Manager in their absence.

• High school diploma or equivalent required; a degree in management or a related field is preferred.
• 3+ years of experience in a truck service or automotive environment, preferably in a supervisory role.
• Strong leadership and people management skills with the ability to motivate teams.
• Excellent communication and customer service skills.
• Basic knowledge of financial performance metrics, including P&L management.
• Proficient in the use of computer systems and software applicable to service tracking and inventory management.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• A valid driver’s license is required.