Assistant Shop Manager

Lv petroleum; Albert Lea (MN); On-site; USD 40,000 - 70,000; Full time

Job summary

LV Petroleum in Albert Lea, MN, seeks an Assistant Shop Manager to support daily Truck Services operations. You will supervise technicians, ensure top customer service, and maintain safety and efficiency standards in a fast-paced shop.

Ideal candidates bring 3+ years in truck service or automotive settings, strong leadership, and experience with service tracking and inventory systems. Flexibility for evenings and weekends is required; a valid driver’s license is necessary.

Qualifications

• High school diploma or equivalent is required; a degree in management or a related field is preferred.
• 3+ years of experience in a truck service or automotive environment, preferably in supervisory role.
• Strong leadership and people management skills with the ability to motivate teams.
• Excellent communication and customer service skills.
• Basic knowledge of financial performance metrics, including P&L management.
• Proficient in the use of computer systems and software for service tracking and inventory management.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• A valid driver’s license is required.

Responsibilities

• Assist in managing overall operations of the Truck Services department, ensuring policies are followed.
• Supervise and train staff, promoting teamwork and service excellence.
• Monitor workflow and assist in troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers.
• Ensure equipment is maintained and safety standards are followed.
• Assist in managing inventory and ordering supplies for timely services.
• Engage with customers to address concerns and provide solutions promptly.
• Support revenue growth initiatives and monitor expenses to help meet financial goals.
• Perform duties of the Truck Services Manager in their absence.

Skills

Leadership

Customer service

People management

Communication

P&L understanding

Inventory management

Education

High School Diploma or equivalent

Degree in management or related field (preferred)

Tools

Service tracking software

Inventory management software

Job description

LV Petroleum is excited to announce an opening for an Assistant Shop Manager at our Albert Lea, MN location. Our Truck Services division is dedicated to providing high-quality service and support to our customers, ensuring they're back on the road quickly and efficiently.

Position Overview:

As the Assistant Shop Manager, you will play a crucial role in supporting the Truck Services Manager in overseeing the daily operations of our Truck Shop. Your responsibilities will include supervising our talented team of technicians, ensuring exemplary customer service, and maintaining operational standards that align with our company’s goals.

Key Responsibilities:

• Assist in managing overall operations of the Truck Services department, ensuring compliance with all company policies and procedures.
• Supervise and train staff, promoting a culture of teamwork, accountability, and excellence in customer service.
• Monitor workflow and provide support in troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers.
• Ensure that all equipment is maintained properly and all safety standards are followed.
• Assist in managing inventory, ordering supplies, and ensuring that all services are performed timely and accurately.
• Engage with customers to address concerns and provide solutions promptly.
• Help in achieving financial goals by monitoring expenses and supporting revenue growth initiatives.
• Perform the duties of the Truck Services Manager in their absence.

• High school diploma or equivalent required; a degree in management or a related field is preferred.
• 3+ years of experience in a truck service or automotive environment, preferably in a supervisory role.
• Strong leadership and people management skills with the ability to motivate teams.
• Excellent communication and customer service skills.
• Basic knowledge of financial performance metrics, including P&L management.
• Proficient in the use of computer systems and software applicable to service tracking and inventory management.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• A valid driver’s license is required.
• #LI-DNI