Assistant Shift Manager

Altitude Trampoline Parks; Lawrenceville (GA); On-site; USD 20,664 - 24,796; Full time

Job summary

Altitude Trampoline Parks in Lawrenceville is seeking an Assistant Manager to oversee the park's atmosphere and culture for employees and guests. Responsibilities include recruiting staff, managing budgets, and ensuring safety protocols are followed.

The ideal candidate has a supervisory background, excels in guest service, and possesses strong organizational skills. A positive attitude and flexible availability are essential for this role. Compensation ranges from $15.00 to $18.00 per hour.

Qualifications

• 2-4 years of supervisory or management experience.
• Experience in family entertainment or amusement park background is a plus.
• Availability for workdays, nights, weekends, and holidays as required.

Responsibilities

• Maintain staff by recruiting, scheduling, and orienting employees.
• Communicate job expectations, coach, and develop internal talent.
• Achieve financial goals by managing budget expectations and controlling labor hours.
• Focus on guest service standards and training.
• Maintain a safe and secure facility for all park guests.

Skills

Supervisory experience

Communication skills

Organizational skills

Detail-oriented

HR policies understanding

Education

Degree in business management

Job description

Job Overview

The Assistant Manager at Altitude is responsible for monitoring the overall park atmosphere and Altitude Culture for employees and guests. In addition to park culture, the AM handles routine checks and safety audits and reports to the General Manager or franchise owner.

Key Responsibilities

• Maintain staff by recruiting, scheduling, and orienting employees.
• Communicate job expectations, coach, and develop internal talent.
• Achieve financial goals by forecasting, managing budget expectations, and controlling labor hours.
• Focus on guest service standards and training.
• Maintain positive community relationships and participate in local events.
• Support sales and marketing plans in collaboration with the support center team.
• Maintain a safe and secure facility for all park guests.
• Perform other services or duties as required by management.

Qualifications and Skills

• 2-4 years of supervisory or management experience.
• Degree in business management is a plus.
• Experience in family entertainment or amusement park background is a plus.
• General understanding of HR policies.
• Highly organized, detail-oriented, and strong communicator.
• Professional, "Altitude" attitude and work ethic.
• Availability for workdays, nights, weekends, and holidays as required.
• Excellent organizational skills with ability to prioritize workload and multi-task in a fast-paced environment.

Compensation

Salary: $15.00 - $18.00 per hour