Assistant Shift Manager Altitude Huntsville, AL

Altitude Trampoline Parks; Alabama; On-site; USD 40,000 - 50,000; Full time

Job summary

Altitude Trampoline Parks is looking for an Assistant Manager in Alabama to oversee the park atmosphere and manage staff. Responsibilities include recruiting, scheduling, and coaching employees, while also focusing on financial goals and guest service standards. Ideal candidates will have supervisory experience, excellent organizational skills, and the ability to work a flexible schedule including nights and weekends. Join us in creating a fun and safe environment for family entertainment.

Qualifications

• 2-4 years of supervisory or management experience required.
• Family Entertainment or amusement park background is a plus.
• Must be very organized, detailed oriented, and a strong communicator.

Responsibilities

• Maintains staff by recruiting, scheduling and orienting employees.
• Accomplishes financial goals by managing budget expectations and labor hours.
• Focus on guest service standards and training.

Skills

Supervisory or management experience

Organizational skills

Communication skills

Understanding of HR policies

Family Entertainment background

Education

Degree in business management

Job description

We believe in family fun. We believe in celebrating life's moments together. We believe in combining activity and an energetic spirit for friends and family to experience. Where social connectivity, activity and celebration give way to joy, exhilaration, growth and wellness.

We believe there's always an opportunity to experience play—another wall to climb, another game of dodgeball, another hoop to shoot, another day to fly on the trapeze or wipe out with friends. Our global presence allows friends and families to share in the experience and enjoy playfulness in many different countries around the world in hopes to make the world a happier place!

We believe in celebrating play and accomplishments and the emotions felt as you experience free play the Altitude way! The Assistant Manager at Altitude is responsible for monitoring the overall park atmosphere and Altitude Culture for the employees as well as the guests. In addition to the park culture the AM is responsible for routine checks and safety audits. AM will report to General Manager or franchise owner.

Key Responsibilities

• Maintains staff by recruiting, scheduling and orienting employees.
• Accomplishes staff results by communicating job expectations, coaching and developing internal talent.
• Accomplishes financial goals by forecasting, managing budget expectations and labor hours.
• Focus on guest service standards and training.
• Maintaining positive community relationships and participating in local events.
• Supports sales and marketing plans in collaboration with support center team.
• Maintain a safe and secure facility for all park guests.
• Provides or performs other services or duties as required by management.

Qualifications & Skills

• 2-4 years of supervisory or management experience.
• Degree in business management a plus.
• Family Entertainment or amusement park background is a plus.
• General understanding of HR policies.
• Must be very organized, detailed oriented, and a strong communicator.
• Professional, "Altitude" attitude and work ethic.
• Workdays, nights, weekends, and holidays as required.
• Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment.