Shift Lead - Grapevine, TX

Altitude Trampoline Parks; Grapevine (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Altitude Trampoline Parks in Grapevine, Texas, is looking for a Park Shift Leader to monitor the overall park atmosphere and nurture the Altitude culture for both employees and guests. The leader will schedule staff and handle financial goals, ensuring excellent service standards while maintaining safety.

The ideal candidate will have 1-2 years of supervisory experience and excellent organizational skills to thrive in a fast-paced environment. Join a dynamic team and help enhance community relationships through positive engagement.

Qualifications

• 1-2 years of supervisory or management experience.
• Family Entertainment or amusement park background is a plus.
• Must be very organized and detailed oriented.

Responsibilities

• Monitor park atmosphere and culture for employees and guests.
• Schedule and orient employees.
• Forecast and manage budget expectations.
• Ensure guest service standards and training.
• Participate in local events and maintain community relationships.
• Maintain a safe facility for all park guests.

Skills

Supervisory experience

HR policy understanding

Organizational skills

Communication skills

Job description

A Park Shift Leader at Altitude is responsible for monitoring the overall park atmosphere and Altitude Culture for the employees as well as the guests. In addition to the park culture, the supervisor is responsible for routine checks and safety audits.

Key Responsibilities

• Maintains staff by scheduling and orienting employees.
• Accomplishes staff results by communicating job expectations, coaching and developing internal talent.
• Accomplishes financial goals by forecasting, managing budget expectations and labor hours.
• Focus on guest service standards and training.
• Maintaining positive community relationships and participating in local events.
• Supports sales and marketing plans in collaboration with support center team.
• Maintain a safe and secure facility for all park guests.
• Provides or performs other services or duties as required by management.

Qualifications & Skills

• 1-2 years of supervisory or management experience.
• Family Entertainment or amusement park background is a plus.
• General understanding of HR policies.
• Must be very organized, detailed oriented, and a strong communicator.
• Professional, "Altitude" attitude and work ethic.
• Workdays, nights, weekends, and holidays as required.
• Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment.