Assistant Service Manager - Pathways at Chalmers

Carleton Living; Austin (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Carleton Living is seeking an Assistant Service Manager for Pathways at Chalmers, a 426-unit property in Austin, TX. The role involves maintenance across the property including HVAC, electrical, plumbing, and carpentry tasks, with a focus on keeping common areas orderly and safe.

You will assist the Community Manager, support with curb appeal, and ensure timely turnover of vacant units. A high school education and EPA Type II HVAC certification are required, along with a valid driver’s license

Qualifications

• High school education or equivalent.
• EPA Type II HVAC certification or greater.
• 3 years of multifamily maintenance experience with public contact preferred.
• Valid driver’s license and current auto insurance.
• Willingness to perform janitorial, custodial, gardening and painting tasks as needed.

Responsibilities

• Report observed problems to the Community Manager.
• Maintain grounds and common areas, patrol daily.
• Assist with curb appeal and model unit detailing.
• Complete assigned maintenance work orders and analyze patterns.
• Conduct regular exterior/interior maintenance and system upkeep (HVAC, electrical, plumbing, carpentry).
• Vacant unit turnover within 3 business days and report status."
• Change locks on vacant units and manage keys.
• On-call rotation 7 days with rapid pager response.

Skills

HVAC Certification

Public contact experience

Valid driver's license

Education

High school education or equivalent

Job description

Position Summary:

The Assistant Service Manager is responsible for the overall maintenance of the assigned property. The Assistant Service Manager will is responsible for assisting with all aspects of apartment maintenance including, but not limited to, HVAC repairs, drywall/sheet rock, appliance repair and maintenance, basic electrical maintenance, plumbing, etc.

Position Summary:

The Assistant Service Manager is responsible for the overall maintenance of the assigned property. The Assistant Service Manager will is responsible for assisting with all aspects of apartment maintenance including, but not limited to, HVAC repairs, drywall/sheet rock, appliance repair and maintenance, basic electrical maintenance, plumbing, etc.

Property Name:

Pathways at Chalmers

Property Size:

426 Units

What You'll Do:

• Report any observed problems in units or on the property to the Community Manager
• Keep or ensure grounds, garbage container areas, hallways, garages and/or parking lots in a neat and orderly manner, not allowing any trash or debris to accumulate. Patrol these areas every morning and continually throughout the day. Depending on the property, you may be required to vacuum and/or blow hallways, parking areas and/or breezeways as necessary.
• Assist management/leasing staff with curb appeal which may include detailing model units, putting out balloons, banners, a-boards, etc.
• Complete assigned maintenance work orders.
• Maintain and periodically analyze work orders for consistent patterns or long-term maintenance concerns.
• Regular maintenance of the building exteriors, building interiors and common areas directed by the Service Manager and include but are not limited to pressure-washing as needed, painting and maintenance of all building systems such as gutters and downspouts, roof drainage systems, French drain systems, surface water management systems, fire alarm systems, fire extinguishers, fire sprinkler systems, signage, laundry centers, playgrounds, tennis courts, sports courts, and any other common areas, etc.
• Perform a wide variety of HVAC, electrical, plumbing, carpentry, and preventative maintenance tasks, as needed/requested.
• Assist with completing and turning vacant units within 3 business days and reporting status of all vacant units to the Community Manager and Service Manager.
• Change the lock(s) on all vacant unit doors, once vacant, and make or have made any necessary keys. Occupied unit keys may require changing periodically depending upon the situation.
• The Service Manager and Assistant Service Manager must be available to take emergency calls on a 7-day rotating basis. The staff person on-call will be equipped with a digital pager and is required to return pager calls within 10 minutes of the page.

What You'll Bring:

• High school education or equivalent.
• EPA Type II Certification or greater (HVAC Certified)
• 3 years experience in multifamily maintenance and experience involving public contact preferred.
• Valid driver's license and current vehicle insurance.
• Use of personal automobile for local job‑relate travel and pick‑up, or ability to drive pickup truck and van.
• Willingness to pitch in and work in areas other than repairs and maintenance, i.e. janitorial, custodial, gardening, painting, etc.