Assistant Service Manager - Rosehill Ridge

Carleton Living; Texarkana (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Carleton Living seeks an Assistant Service Manager for Rosehill Ridge, a 122-unit property in Texarkana. You will assist with HVAC, plumbing, electrical, carpentry, and general upkeep across interiors and exteriors, ensuring curb appeal and safety.

You will work with the Community Manager, perform maintenance work orders, and help prepare vacant units. On-call rotation is required to respond to emergencies.

Qualifications

• High school education or equivalent.
• EPA Type II HVAC certification.
• 3 years experience in multifamily maintenance with public contact preferred.
• Valid driver's license and current vehicle insurance.
• Willingness to pitch in on janitorial, custodial, gardening, painting tasks.

Responsibilities

• Report observed problems in units or on the property to the Community Manager.
• Keep grounds, trash areas, hallways, garages and parking lots neat and orderly; patrol daily.
• Assist management/leasing staff with curb appeal activities.
• Complete assigned maintenance work orders.
• Maintain and analyze work orders for patterns or long-term issues.
• Regular maintenance of exteriors, interiors and common areas as directed by the Service Manager.
• Perform HVAC, electrical, plumbing, carpentry and preventative maintenance tasks.
• Assist with turning vacant units within 3 business days and report status to managers.
• Change locks on vacant units and manage keys as needed.
• Be available for emergency calls on a 7-day rotating basis.

Skills

Public contact experience

Team coordination

Education

High school education or equivalent

Tools

EPA Type II Certification (HVAC)

Job description

Position Summary

The Assistant Service Manager is responsible for the overall maintenance of the assigned property. The Assistant Service Manager will is responsible for assisting with all aspects of apartment maintenance including, but not limited to, HVAC repairs, drywall/sheet rock, appliance repair and maintenance, basic electrical maintenance, plumbing, etc.

Position Summary

The Assistant Service Manager is responsible for the overall maintenance of the assigned property. The Assistant Service Manager will is responsible for assisting with all aspects of apartment maintenance including, but not limited to, HVAC repairs, drywall/sheet rock, appliance repair and maintenance, basic electrical maintenance, plumbing, etc.

Property Name: Rosehill Ridge

Property Size: 122 Units

What You'll Do

• Report any observed problems in units or on the property to the Community Manager
• Keep or ensure grounds, garbage container areas, hallways, garages and/or parking lots in a neat and orderly manner, not allowing any trash or debris to accumulate. Patrol these areas every morning and continually throughout the day. Depending on the property, you may be required to vacuum and/or blow hallways, parking areas and/or breezeways as necessary.
• Assist management/leasing staff with curb appeal which may include detailing model units, putting out balloons, banners, a-boards, etc.
• Complete assigned maintenance work orders.
• Maintain and periodically analyze work orders for consistent patterns or long-term maintenance concerns.
• Regular maintenance of the building exteriors, building interiors and common areas directed by the Service Manager and include but are not limited to pressure-washing as needed, painting and maintenance of all building systems such as gutters and downspouts, roof drainage systems, French drain systems, surface water management systems, fire alarm systems, fire extinguishers, fire sprinkler systems, signage, laundry centers, playgrounds, tennis courts, sports courts, and any other common areas, etc.
• Perform a wide variety of HVAC, electrical, plumbing, carpentry, and preventative maintenance tasks, as needed/requested.
• Assist with completing and turning vacant units within 3 business days and reporting status of all vacant units to the Community Manager and Service Manager.
• Change the lock(s) on all vacant unit doors, once vacant, and make or have made any necessary keys. Occupied unit keys may require changing periodically depending upon the situation.
• The Service Manager and Assistant Service Manager must be available to take emergency calls on a 7-day rotating basis. The staff person on-call will be equipped with a digital pager and is required to return pager calls within 10 minutes of the page.

What You'll Bring

• High school education or equivalent.
• EPA Type II Certification or greater (HVAC Certified)
• 3 years experience in multifamily maintenance and experience involving public contact preferred.
• Valid driver's license and current vehicle insurance.
• Use of personal automobile for local job-relate travel and pick-up, or ability to drive pickup truck and van.
• Willingness to pitch in and work in areas other than repairs and maintenance, i.e. janitorial, custodial, gardening, painting, etc.