Assistant Service Manager, HVAC Operations & Growth

Legacy Mechanical & Energy Services Inc.; San Ramon (CA); On-site; USD 80,000 - 120,000; Full time

Job summary

Legacy Mechanical & Energy Services in California is seeking an Assistant Service Manager to lead daily service operations, coordinate preventive maintenance, manage dispatch, and support project billing and customer communications.

This role requires 3–5 years in commercial HVAC, strong leadership and coaching abilities, and skill in coordinating field technicians with customers. It offers growth opportunities in a collaborative, team‑oriented environment.

Qualifications

• Approximately 3–5 years of experience in commercial HVAC or related field.
• Experience in lead, supervisory, dispatch, or assistant management preferred.
• Knowledge of preventive maintenance, T&M service, work orders, technician scheduling, customer communication, billing documentation, and basic service financial controls.
• Strong communication with field technicians, customers, sales, accounting, purchasing, and construction.
• High school diploma or equivalent; associate degree, trade-school training, HVAC/mechanical coursework, or applicable industry certifications preferred.

Responsibilities

• Provide leadership for preventive maintenance contracts, service repairs, T&M work, service projects, and other committed service work.
• Oversee dispatch, technician scheduling, work-order execution, documentation, billing readiness, quality, safety, and customer communication.
• Ensure visibility of technician location, workload, and resource requirements; manage warehouse, vehicle readiness, and tools.
• Own service operating performance and drive revenue, gross margin, labor, billing, cash, and productivity targets; lead monthly financial reviews.
• Coordinate cross‑functional service activities with sales, account management, and construction; ensure smooth handoffs from construction to service.

Skills

Leadership

Dispatch scheduling

Customer communication

Team coaching

Financial oversight

Education

High school diploma or equivalent

Associate degree or HVAC training

Job description

Legacy Mechanical & Energy Services in California is seeking an Assistant Service Manager to lead daily service operations, coordinate preventive maintenance, manage dispatch, and support project billing and customer communications.

This role requires 3–5 years in commercial HVAC, strong leadership and coaching abilities, and skill in coordinating field technicians with customers. It offers growth opportunities in a collaborative, team‑oriented environment.