Assistant Service Manager: Auto Service Leader

Gee Automotive Companies; Hillsboro (OR); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical insurance and dental insurance

Company-paid life insurance

Disability benefits

401(k) with company match

Paid time off

Employee pricing on parts, service, &-

Job summary

Hillsboro Chrysler Dodge Jeep Ram in Hillsboro, OR is seeking an experienced Assistant Service Manager to lead the service team, ensure efficient workflow, and deliver exceptional customer experiences.

You will support Service Advisors and technicians, manage scheduling and communication, and help meet sales, productivity, and satisfaction goals while upholding safety standards.

Join a fast-paced, team-oriented environment with manufacturer support and opportunities for career growth.

Qualifications

• Previous automotive service department experience.
• Strong customer service and communication skills.
• Ability to lead, motivate, and support a team.
• Excellent organizational and time-management skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Proficiency with dealership management and service system.

Responsibilities

• Oversee daily service department operations.
• Support Service Advisors and technicians to ensure efficient workflow.
• Deliver exceptional customer service throughout the repair process.
• Address customer concerns and help resolve issues professionally.
• Monitor repair order progress and ensure timely vehicle delivery.
• Assist with scheduling, staffing, and workload distribution.
• Maintain strong communication between customers, technicians, and management.
• Help achieve departmental sales, productivity, and customer satisfaction goals.
• Ensure compliance with dealership policies, manufacturer guidelines, and safety standards.
• Support training and development efforts for service department personnel.

Skills

Auto service exp

Customer service

Team leadership

Organizational skills

Time management

Problem solving

Tools

DMS proficiency

Job description

Hillsboro Chrysler Dodge Jeep Ram in Hillsboro, OR is seeking an experienced Assistant Service Manager to lead the service team, ensure efficient workflow, and deliver exceptional customer experiences.

You will support Service Advisors and technicians, manage scheduling and communication, and help meet sales, productivity, and satisfaction goals while upholding safety standards.

Join a fast-paced, team-oriented environment with manufacturer support and opportunities for career growth.