Assistant Service Manager: Auto Service Lead

Friendship Nissan; Forest City (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

Company holidays

401(k)

Wellness reimbursements

Gym reimbursements

Job summary

Friendship Nissan of Forest City is seeking an Assistant Service Manager to join our busy service department. You will promptly greet customers, document vehicle issues, determine needed maintenance, and prepare accurate estimates for services.

Ideal candidates are reliable, self-motivated with excellent communication, detail orientation, and a polished appearance. Compensation is incentive/commission-based with training based on experience, plus a comprehensive benefits package.

Qualifications

• A strong focus on providing the best customer service around.
• Excellent communication skills, both written and in person.
• The ability to work well in a process-driven environment.
• The desire to work in a fast paced position.
• A focus on detail and organization.
• A professional, well-groomed personal appearance.

Responsibilities

• Promptly greet customers to obtain contact and vehicle information.
• Clearly document vehicle issues and customer concerns.
• Determine and recommend necessary maintenance or repairs.
• Prepare an accurate estimate for the cost of services.
• Monitor the service process and update customers frequently.
• Communicate completed services and charges to customers.
• Verify invoices and repair orders.
• Assist Service Manager as needed.

Skills

Customer service

Communication skills

Detail oriented

Professional appearance

Job description

Friendship Nissan of Forest City is seeking an Assistant Service Manager to join our busy service department. You will promptly greet customers, document vehicle issues, determine needed maintenance, and prepare accurate estimates for services.

Ideal candidates are reliable, self-motivated with excellent communication, detail orientation, and a polished appearance. Compensation is incentive/commission-based with training based on experience, plus a comprehensive benefits package.