Assistant Service Manager- Allyson Gardens

WPM Real Estate Management

Owings Mills (MD)

On-site

USD 34,000 - 49,000

Full time

2 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

PTO and sick leave

Rental discount for associates

Job summary

WPM Real Estate Management, Allyson Gardens I & II, in Owings Mills, MD, is seeking an Assistant Maintenance Manager. The role supports the Property Manager in daily maintenance operations, including supervising vendors, scheduling services, and addressing resident concerns.

On-site with a Monday–Friday schedule and after-hours on-call coverage. Ideal candidates bring 3+ years in site maintenance, HVAC certification, and practical electrical/plumbing/carpentry skills.

Qualifications

High school diploma or equivalent.
3+ years of site maintenance experience.
HVAC certification required.
CAM-T preferred.

Responsibilities

Assist in monitoring vendors and contractors for service.
Train Service Technicians and Apprentices.
Schedule routine services and apartment turnovers.
Perform electrical, plumbing, and carpentry repairs.
Respond to emergencies and on-call duties.

Skills

Electrical work

Plumbing

Carpentry

HVAC

On-call

Communication

Driver's license

Education

High school diploma

HVAC certification

CAM-T

Tools

Entrata

iPad

Job description

WPM is one of the region's premier real estate management companies. We are dedicated to professionalism and have been recognized as an Accredited Management Organization®.

We invest heavily in ongoing training and encourage continuing education and certification opportunities. This commitment to associate development is one of the many reasons we have been voted a Top Workplace by our Associates year after year.

We look for people who thrive on responsibility, have a passion for excellent customer service, and share an interest in growing their property management career. You'll be rewarded with a competitive salary, a benefits program which includes 401(K) with company match, and support for professional development.

Allyson Gardens I & II is in need of a qualified Assistant Maintenance Supervisor to join our service team. In this role, you will support the Property Manager in overseeing the property's daily maintenance operations. Key responsibilities include assisting with scheduling contractors, managing work orders, and addressing resident concerns. Previous supervisor experience preferred.

Assistant Maintenance Manager – Allyson Gardens I & II

Location: Owings Mills, MD

Hourly Rate: $30/h

Schedule: Monday–Friday, 8:30 AM – 5:00 PM

On-Call: After-hours, weekends, and holidays

Key Responsibilities

Assists in monitoring vendors and contractors that report to the property for service
Partners with Service Manager in training Service Technicians, Service Technician Apprentices, and Site Technicians
Collaborate with Service Manager in determining the schedule for routine services and apartment turnovers
Performs electrical repairs on items such as appliances, fixtures, switches, outlets, circuits, light fixtures and ballasts
Performs plumbing work such as cleaning stoppages and replacing fittings
Performing carpentry work such as fitting doors, freeing windows, replacing and building shelves, sanding and refinishing floors, installing siding and wood replacement sections
Carries out routine and troubleshooting maintenance on property HVAC systems
Assists in maintaining and updating inventory of all materials related to maintenance
Replaces broken glass, tile, carpet, screens, garbage disposals, fixtures, appliances, and locks
Performs general maintenance on property buildings and grounds
Troubleshoots, repairs, and replaces appliances
Assists in move-in and move-out procedures
Maintain cleanliness, order, and safety in maintenance shop
Utilizes Company-provided iPad and Entrata software in order to view and update pending work orders
Assists in outdoor grounds work, when necessary, including grounds policing
Walks property in order to note and address any safety or preventative maintenance concerns
Participates in rotating on-call schedule for evening, weekend and holiday coverage
Reports for and carries out snow removal duty
Leads maintenance team when Service Manager is not on property, as necessary
Safely transport essential work equipment, supplies, and documents within assigned property and/or between company headquarters, off-site locations.
Independent travel to attend training and events across the MD, DE, PA, and VA book of business.
Conduct routine physical inspections of multiple sites on property, grounds, and vacant units within assigned portfolio.
Respond quickly to on-site maintenance emergencies, resident issues, and vendor meetings across various property locations
Performs other duties as assigned, within reason and relevance to the job

Requirements

Ability to present a positive professional demeanor by encompassing WPM Brand Compass Values
Ability to communicate effectively
Ability to work on ladders or lifts to a height up to 85’
Demonstrated plumbing, electrical, or carpentry skills required
Must be available to be on call for emergencies in the evenings, weekends and holidays
Possess a valid driver's license and a reliable, personal vehicle suitable for daily multi-site travel preferred
Responsible for the installation of lamps, ballast and other electrical components in various types of fixtures for a varied customer base
Able to troubleshoot minor electrical problems within various types of fixtures and equipment

Education & Experience