ASSISTANT SERVICE MANAGER

GHP Management Corporation; Santa Clarita (CA); On-site; USD 37,195 - 41,328; Full time

Benefits offered by this job

100% employee coverage for medical, dental, vision

401(k) plan with employer match

tuition assistance

Job summary

GHP Management Corporation is seeking a dedicated Assistant Service Manager in Santa Clarita, CA. This full-time position requires strong leadership and maintenance skills to ensure a high-quality living experience for residents while overseeing a team of technicians.

The role includes daily repairs, conducting inspections, and maintaining a positive community atmosphere. Certifications in CPO, OSHA, EPA, and HVAC are required, along with at least 3 years of relevant experience. The position offers a competitive salary and comprehensive benefits.

Qualifications

• 3+ years of experience in property management or hospitality.
• Desire to deliver exceptional service in a fast-paced environment.
• Must pass GHP Assistant Service Manager Test.

Responsibilities

• Foster a positive environment for residents.
• Conduct daily repairs and maintenance of the community.
• Mentor and train other maintenance team members.

Skills

Excellent communication skills in English

Strong organizational skills

Attention to detail

Ability to multi-task

Tools

CPO certification

OSHA certification

EPA certification

HVAC certification

Job description

Assistant Service Manager

Job Location: Park Sierra – Canyon Country, CA 91387 | Position Type: Full Time | Salary: $27.00 – $30.00 per hour | Shift: Day

Reports To: Service Manager

How you will contribute

Customer Service

• Foster a feeling of belonging and a high‑quality living experience for residents.
• Welcome and greet all guests and residents.
• Show great service by following company values, our promise to employees, policies and initiatives.
• Continuously communicate, converse and exchange information with coworkers, vendors, residents and visitors.
• Contribute to a positive online reputation.

Maintenance

• Conduct daily repair and upkeep of the community, ensuring timely completion and quality results.
• Prepare vacant units for occupancy.
• Maintain thorough knowledge of GHP policies, community policies, OSHA standards and company safety policies.
• Perform basic plumbing tasks such as fixing leaky faucets, plunging toilets, repairing running toilets, pulling and replacing toilets, caulking, and painting, sanding and drywall repairs.
• Complete appliance repairs and services, e.g., replacement of burners, rings, knobs, refrigerator shelves, lights.
• Perform electrical tasks including installing switches, plugs, cord splicing, ballasts, bulbs, circuit breaker testing, and servicing exhaust fans.
• Repair and replace screens and doors as appropriate.
• Assist in major appliance installations and simple carpentry work such as changing closet rods, replacing mirrors, installing drawers and drawer tracks, installing or removing drape rods.
• Carry out moderate/advanced plumbing (running a plumbing snake) and electrical tasks (replacing fixtures, installing 3‑way switches, troubleshooting shorts).
• Serve as Senior Maintenance Technician, handling more complex tasks and assisting the Maintenance Manager with unit inspections to ensure punch lists are complete and units are market‑ready.
• Manage the care, maintenance and inventory of all supplies and equipment owned by the property or GHP Management Corporation, keeping the work area clean.

Leadership

• Mentor, train and assist other maintenance team members in development and learning new techniques.
• Delegate and assign tasks to the Maintenance Technician in the absence of the Maintenance Manager.
• Supervise and evaluate Service Technicians, providing guidance where improvement is necessary.

Qualifications & Certifications

• CPO, OSHA, EPA, Mold, HVAC certifications.
• Desire to deliver an exceptional resident and colleague experience in a fast‑paced, high‑energy environment.
• 3+ years in property management or hospitality as a technician or similar experience.
• Excellent communication skills in English.
• Strong organizational skills and ability to multi‑task.
• Strong attention to detail and practical mindset.
• Must pass GHP Assistant Service Manager Test.

Physical Requirements

• Regular and physical attendance required.
• Frequently move, traverse, ascend/descend stairs in and around apartment homes and community.
• Frequently bend, stoop, reach, lift, and move 25lbs, and occasionally up to 50lbs with or without assistance.
• Remain in a stationary position for extended periods of time.
• Ability to quickly move arms and hands to grasp, manipulate or assemble objects.
• Work around chemical cleaning solutions.

Duties and responsibilities are not a comprehensive list; additional tasks will be assigned.

Salary & Benefits

• Salary: $27.00 – $30.00 per hour.
• Housing: 2×2 Unit included.
• Benefits: 100% employee coverage for medical, dental, vision; 401(k) plan with employer match; robust paid time off; employee assistance program; tuition assistance; dependent care and medical flexible spending accounts; life & AD&D insurance; pet insurance; employee exclusive discounts; lucrative referral bonus program.