Assistant Service Manager

Texas Roadhouse; Rockford (IL); On-site; USD 43,000 - 70,000; Full time

Job summary

Join a forward-thinking company as an Assistant Service Manager, where you will play a key role in delivering exceptional service and leading a dedicated team. This exciting position involves overseeing Front of House operations, training staff, and ensuring compliance with food safety standards. With a focus on creating a fun and engaging work culture, you will have opportunities for career growth and development. If you are passionate about providing legendary service and fostering a positive team environment, this role is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Tuition Reimbursement

Profit Sharing

Flexible Schedules

Employee Discounts

Qualifications

• Passion for delivering Legendary Food and Service.
• Experience in managing Front of House operations.

Responsibilities

• Oversee service in the Front of House and manage daily operations.
• Ensure compliance with employment policies and food safety.

Skills

Customer Service

Team Leadership

Food Safety

Training and Development

Education

High School Diploma

Management Experience

Job description

Join to apply for the Assistant Service Manager role at Texas Roadhouse

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?

Pay
$43,000 - $70,000 annually

Texas Roadhouse is looking for a legendary Assistant Service Manager to assist the Service Manager in managing the Front of House daily operations. If you have a passion for Legendary Food, Legendary Service, and Legendary People, apply today!

Responsibilities of an Assistant Service Manager

• Oversees service in the Front of House
• Enforces compliance with all employment policies in collaboration with management
• Oversees and approves all Front of House side work
• Provides and oversees thorough training
• Works during peak business times to set the pace in the Front of House
• Manages through hands-on supervision, including assisting with serving, hosting, cooking, etc.
• Ensures 100% table visitation to gather customer insights and assist in developing sales strategies
• Leads by example to develop employees and assistants
• Helps cross-train employees
• Oversees scheduling of designated departments as directed by the Service Manager
• Develops promotions to drive sales and conducts rallies
• Ensures compliance with Responsible Alcohol Service training
• Practices safe food handling procedures
• Maintains restaurant cleanliness and guest safety
• Helps control guest flow
• Assists with liquor inventory and ordering
• Supports local store marketing efforts
• Maintains the restaurant culture and core values: passion, integrity, partnership, and fun with purpose

We offer a fun culture with flexible schedules, discounts, competitions, recognition, training, and career growth opportunities.

Minimum Requirements

We provide a comprehensive rewards package after 30 days, including medical, dental, vision, paid leave, adoption assistance, disability, life insurance, 401(k), tuition reimbursement, profit sharing, stock units, and community support opportunities.

We are an equal opportunity employer committed to diversity and inclusion. We encourage all qualified applicants to apply.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industry: Restaurants