Assistant Service Manager

C&J Automotive Specialists; Parkesburg (Chester County); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an experienced Assistant Service Manager to enhance their dedicated team. This role is pivotal as you will be the client's main point of contact, ensuring a seamless repair and maintenance experience. With a focus on honesty and integrity, you'll help build long-lasting relationships while enjoying a positive work environment that values work/life balance. The company prioritizes employee satisfaction, offering competitive compensation and numerous perks. If you're passionate about customer service and automotive excellence, this opportunity is perfect for you.

Benefits

No Weekends

Closed & Paid Holidays

Annual Holiday Party

Paid Training

Health Insurance

Above Industry Standard Compensation

Qualifications

• Experience in automotive service and customer relations is essential.
• Strong organizational skills and attention to detail are required.

Responsibilities

• Greet clients and maintain the showroom while scheduling appointments.
• Act as the main contact for clients, relaying diagnoses and recommendations.
• Manage parts orders, returns, and warranties efficiently.

Skills

Automotive Experience

Attention to detail

Sales Experience

Positive attitude

Time management

Multi-tasking

Job description

C&J Automotive of Parkesburg is currently seeking an experienced Assistant Service Manager to join our growing team!

C&J Automotive Service Advisors are essential team members as the face of the shop and the clients' main point of contact throughout the repair/maintenance process. We service our clients with honesty and integrity, working as a partner to advise clients, build a long-standing relationship and always provide a 5-star experience. At C&J we have a highly skilled team that has fun and allows for a work/life balance with weekends off and we would love to add more top talent to our team!

If you’re looking to work for an organization that maintains the highest level of repair and service at a fair price and is devoted to customer satisfaction, then C&J Automotive is a good fit for you. We employ highly skilled service technicians and continue to provide ongoing training to stay on top of the latest in the automotive world.

Job Duties:

1. Greet clients and maintain showroom.
2. Schedule appointments.
3. Main point of contact for client, relaying diagnosis, recommendations, etc.
4. Work as a team to ensure all clients are taken care of.
5. Receiving/ordering/posting parts.
6. Managing parts returns and warranties.
7. Review digital inspections.

Requirements:

1. Automotive Experience.
2. Attention to detail and strong organizational skill.
3. Valid drivers license.
4. Sales Experience.
5. Positive attitude with a collaborative mindset.
6. Ability to work in fast-paced environment with a customer satisfaction focus.
7. Have strong time management and multi-tasking abilities.
8. Manage client experience from beginning to end.

C&J Automotive has grown immensely because we understand that our employees are our greatest asset. Our priority is providing amazing benefits and perks for employees such as:

1. No Weekends!!
2. Closed & Paid Holidays.
3. Annual Holiday Party.
4. Paid Training.
5. Health Insurance.
6. Above Industry Standard Compensation.
7. Pay is based on qualifications, experience, and certifications.