Assistant Service Manager

AOG Living; Nashville (TN); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in multi-family management is seeking an experienced Assistant Service Manager to oversee maintenance and repairs for a vibrant apartment community. This role involves ensuring the property is in top condition, handling everything from plumbing and HVAC repairs to groundskeeping and pool duties. The ideal candidate will have a proactive attitude and strong interpersonal skills to interact with residents and vendors. Join a dynamic team where your contributions will enhance the living experience for residents and ensure the community thrives.

Qualifications

• 2+ years of multi-family experience or equivalent training.
• Ability to perform general maintenance and repairs.

Responsibilities

• Oversee physical property and general maintenance repairs.
• Respond to resident requests and perform preventative maintenance.

Skills

Plumbing Repairs

HVAC Equipment

Electrical Repair

Carpentry Repairs

Interpersonal Skills

Education

High School Diploma

HVAC/Freon Recovery Certification

Tools

Common Maintenance Tools

Job description

Job Details

Level: Experienced

Job Location: Argyle Avenue - Nashville, TN

Salary Range: Undisclosed

Job Category: Service/Maintenance

Description

Our national multi-family management company seeks an experienced Assistant Service Manager with a "Whatever it Takes" attitude to oversee the physical property, general maintenance repairs, apartment make-ready, preventative maintenance, and construction/rehabilitation projects for an apartment community. The ideal candidate must also handle groundskeeping and pool duties as needed.

JOB SUMMARY

This position, along with the Lead Maintenance Technician, is responsible for overseeing the physical property, general maintenance repairs, apartment make-ready, preventative maintenance, and construction/rehabilitation projects for an apartment community. Must be able to handle groundskeeping and pool duties as needed.

REPORTS TO:

Community Manager and Lead Maintenance Technician

ESSENTIAL FUNCTIONS

1. Respond to resident/management requests and work orders.
2. Identify and correct hazardous property conditions that could place the property in a liable position.
3. Perform preventative maintenance on equipment and units.
4. Prepare vacant apartment units for move-in.

Qualifications

REQUIRED EDUCATION AND TRAINING

High school diploma or equivalent. Two (2) years of multi-family experience or equivalent combination of education, training, and experience demonstrating ability to perform the duties of this position.

KNOWLEDGE, SKILLS, AND ABILITIES

• Handle plumbing repairs, tile work, HVAC equipment, appliance repair, carpentry repairs, electrical repair, and all facets of apartment make-ready.
• Operate common maintenance tools such as key machine, augers, ampere meter, volt meter, recovery machine, manifold gauges, charging cylinders, steam clean/shampoo machine, spray paint rig, electric saws, cordless screwdriver, drill, air conditioners, boiler, water heaters, chlorine test kit, screwdrivers, nut drivers, pliers, wrenches, wire crimping/stripping tool, diagonal cutter, drill bits, hammers, tape, tube cutter, soldering torch, and ladders.
• Apply common sense and understanding to carry out instructions and plans.
• Interact regularly with residents, vendors, contractors, employees, and clients, requiring excellent interpersonal skills.
• Read and write in English to interpret diagrams, meters, instructions, and write reports.
• Have basic knowledge in compressor diagnosis, appliance repair, fire sprinklers, and irrigation systems.
• Understand OSHA requirements and local, city, and state ordinances.
• Supply own hand tools.

TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS

HVAC/Freon Recovery certification or ability to become certified within 6 months. Training in household repairs, plumbing, and mold detection/resolution preferred. Certified Apartment Maintenance Technician (CAMT) preferred. Must have relevant certifications/permits, such as pool operation permits.