Assistant Service Manager

AOG Living; Houston (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in multi-family management is seeking an experienced Assistant Service Manager to oversee the maintenance and repair of apartment communities. This role requires a proactive attitude and a commitment to excellence, ensuring properties are well-maintained and safe for residents. You will collaborate closely with the maintenance team, handling various tasks from plumbing and HVAC repairs to preparing units for new tenants. If you have a passion for service and a knack for problem-solving, this is a fantastic opportunity to make a significant impact in a dynamic environment.

Qualifications

• High school diploma required; HVAC/Freon Recovery certification preferred.
• Two years of multi-family experience or equivalent training/experience.

Responsibilities

• Oversee property maintenance and repairs, ensuring quality standards.
• Respond to resident requests and perform preventative maintenance.

Skills

Plumbing repairs

HVAC equipment

Appliance repair

Carpentry repairs

Electrical repair

Interpersonal skills

Basic knowledge of OSHA Requirements

Education

High school diploma or equivalent

Two years of multi-family experience

Tools

Key machine

Augers

Volt meter

Electric saws

Cordless screwdriver

Drill

Chlorine test kit

Job description

Job Details

Level: Experienced

Job Location: 11 Eleven - Houston, TX

Salary Range: Undisclosed

Job Category: Service/Maintenance

Description

Our national multi-family management company seeks an experienced Assistant Service Manager with a "Whatever it Takes" attitude to be responsible for overseeing the physical property, general maintenance repairs, apartment make-ready, preventative maintenance, and construction/rehabilitation projects for an apartment community. The ideal candidate must also be able to handle groundskeeping and pool duties as needed.

JOB SUMMARY
This position, along with the Lead Maintenance Technician, is responsible for overseeing the physical property, general maintenance repairs, apartment make-ready, preventative maintenance, and construction/rehabilitation projects for an apartment community. Must be able to handle groundskeeping and pool duties as needed.

REPORTS TO: Community Manager and Lead Maintenance Technician

ESSENTIAL FUNCTIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

1. Respond to resident/management requests and work orders.
2. Identify and correct hazardous property conditions that could place the property in a liable position.
3. Perform preventative maintenance on equipment and units.
4. Prepare vacant apartment units for move-in.

REQUIRED EDUCATION AND TRAINING

DEGREES AND DIPLOMAS
• High school diploma or equivalent.
• Two (2) years of multi-family experience or equivalent combination of education, training, and experience that demonstrates the ability to perform the duties of this position.

KNOWLEDGE, SKILLS, AND ABILITIES
• Ability to handle plumbing repairs, tile work, HVAC equipment, appliance repair, carpentry repairs, electrical repair, and all facets of apartment make-ready.
• Ability to operate most common maintenance-related tools including but not limited to: key machine, augers, lead detector, ampere meter, volt meter, recovery machine, manifold gauges, charging cylinders, steam clean/shampoo machine, spray paint rig, electric saws, cordless screwdriver, drill, air conditioners, boiler, water heaters, chlorine test kit, various screwdrivers, nut drivers set, pliers, various wrenches, wire crimping/stripping tool, diagonal cutter, drill bits, hammers, tape (ruler), tube cutter (copper), soldering torch, and ladders.
• Must be able to apply common sense and understanding to carry out instructions and plans.
• Will interact regularly with residents, vendors, contractors, all levels of employees, and Clients and, therefore, must possess excellent interpersonal skills.
• Must be able to read and write in English to read diagrams, meters, instructions, write reports, etc.
• Must have basic knowledge in compressor diagnosis, appliance repair, fire sprinklers, and irrigation systems.
• Must have basic knowledge of OSHA Requirements and Local, City, and State Ordinances.
• Must supply own hand tools.

Qualifications

TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS
• HVAC/Freon Recovery certification or ability to become certified within the first 6 months of employment.
• Training in household repairs, plumbing, and mold detection/resolution preferred.
• Certified Apartment Maintenance Technician (CAMT) preferred.
• Must have certifications/permits required by the city or state to perform job responsibilities (i.e. pool operations).