Assistant Service Manager

Texas Roadhouse; Buford (GA); On-site; USD 30,000 - 60,000; Full time

Job summary

Join a dynamic team at a forward-thinking restaurant where you will take pride in delivering scratch-made food and exceptional service. As an Assistant Service Manager, you will play a vital role in overseeing daily operations, ensuring compliance with policies, and enhancing customer experiences. This exciting position offers opportunities for career growth and a fun work culture, where you can lead by example, train staff, and develop innovative sales strategies. With competitive benefits and a commitment to community, this role is perfect for those passionate about hospitality and service excellence.

Benefits

Medical Plans

Dental Insurance

Vision Insurance

Paid Vacation

401(k) Retirement Plan

Tuition Reimbursement

Annual Holiday Bonus

Employee Assistance Program

Flexible Spending Accounts

Short-Term and Long-Term Disability

Qualifications

• Experience in managing Front of House operations and leading teams.
• Strong customer service skills and ability to develop employees.

Responsibilities

• Oversee daily operations in the Front of House and manage staff.
• Ensure compliance with service standards and food safety procedures.
• Develop promotions and strategies to enhance customer experience.

Skills

Customer Service

Team Leadership

Food Safety

Training and Development

Sales Strategy

Education

High School Diploma

Management Experience

Job description

At Bubba’s 33, you’ll take pride in scratch-made food for all, friendly service, and giving back to the community. Experience a dynamic work environment, great benefits, and opportunities for advancement. Are you ready to be a Roadie?

Bubba’s 33, part of the Texas Roadhouse brand family, is looking for a rockstar Assistant Service Manager to assist the Service Manager in managing the Front of House daily operations. If you have a passion for Legendary Food, Legendary Service, and Legendary People, apply today!

As an Assistant Service Manager your responsibilities would include:

1. Oversees service in the Front of House
2. In conjunction with all management, enforces compliance with all employment policies in area of responsibility
3. Oversees/approves all Front of House side work
4. Provides/oversees thorough training
5. Works during peak business times to set the pace in the Front of House
6. Manages through “hands on” supervision of the restaurant. This includes but is not limited to non-scheduled assistance with serving, hosting, cooking, etc.
7. Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales.
8. Leads by example to help develop employees and assistants.
9. Helps to cross-train employees
10. Oversees scheduling of designated departments, as directed by the Service Manager
11. Develops promotions (incentives) to drive sales and conducts alley rallies, as directed by Service Manager
12. Manages compliance with Responsible Alcohol Service training requirements
13. Understands and practices safe food handling procedures
14. Ensures that the cleanliness of the restaurant and safety of our guests are maintained at all times
15. Helps to control the guest flow
16. Assist with liquor inventory & ordering
17. Assists Local Store Marketer with building sales
18. Maintaining culture of the restaurant and living our core values every day; passion, integrity, partnership, and fun with purpose

At Bubba’s 33 we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.

We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:

1. A choice of medical plans that are best in class
2. Dental and Vision Insurance
3. Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
4. Adoption Assistance
5. Short-Term and Long-Term Disability
6. Life, Accident and Critical Illness Insurance
7. Identity Theft Protection
8. Employee Assistance Program
9. Business Travel Insurance
10. 401(k) Retirement Plan
11. Flexible Spending Accounts
12. Tuition Reimbursements up to $5,250 per year
13. Monthly Profit-Sharing Program
14. Quarterly Restricted Stock Units Program
15. Many opportunities to support your community
16. Annual holiday bonus

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.