Assistant Service Manager

Morgan Properties; Alexandria (VA); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Sign-on bonus

Rent discount

Medical benefits

401(k)

Paid time off

Job summary

Morgan Properties is hiring an Assistant Service Manager for Willow Run in Alexandria, VA. This full-time position emphasizes leadership in maintenance, diagnostics, and repairs across a 339-unit community.

You will establish on-call rotations, oversee staff scheduling, and ensure safety and compliance while delivering strong resident service. Compensation includes sign-on bonus and benefits.

Qualifications

• HVAC/EPA/CFC certification preferred.
• Active and valid driver’s license required; personal vehicle may be necessary.
• One-year certificate or equivalent education with 2–4 years related experience preferred.

Responsibilities

• Lead, mentor, and develop the maintenance team in diagnostics and repairs.
• Provide expert troubleshooting in HVAC, electrical, plumbing, and general building maintenance.
• Establish and manage 24-hour on-call schedule; be available for emergencies.
• Oversee inventory of maintenance materials and organize work orders.

Skills

HVAC/EPA/CFC certification

Valid driver’s license

Education

One-year certificate

Job description

Willow Run, 935 N. Van Dorn St, Alexandria, Virginia, United States of America

Job Description

Posted Friday, August 21, 2026 at 5:00 AM

Step Into Leadership! $750 Sign-On Bonus + Up to 50% Off Rent. Assistant Service Manager Opportunity with Growth Potential

We are seeking an Assistant Service Manager with a \"Whatever It Takes\" approach to join our team! In this full-time role, you will be responsible for ensuring that the physical aspects of this 339 unit community meet both company standards and applicable laws.

At Morgan Properties, we live by our PRIDE values Passion, Respect, Integrity, Development, and Entrepreneurial Spirit which guide how we work, grow, and support one another. From continuous growth and teamwork to accountability and leadership, these values are at the core of everything we do.

As the Assistant Service Manager, you will help to:

• Manage, develop, and mentor the team in diagnosing problems and making repairs.
• Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair.
• Be Accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally be available, always, in the event of snow, ice or other on-site emergencies.
• Manage and organize inventory of all maintenance materials.
• Establish an on-call schedule, preventive maintenance schedule, make ready schedule and general work order schedule for team.
• Regularly inspect community buildings, including vacant units.
• Complete tasks assigned by the Service Manager.

Compensation & Incentives

• Base Pay: $29.00-$31.00/Hr.
• Up to 50% Rent Discount
• Property Staff Shared Renewal Commissions
• On-Call Appreciation: $15/day for holding the on-call phone
• Medical, Dental, and Vision Benefits
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off, including 10 holidays per year and sick leave
• Monday - Friday: 8am-5pm
• Paid rotating on-call participation required
• Must be available and prepared for emergency events
• *Schedule subject to change based on business need

What we'll expect from you:

• Active and valid driver's license and personal vehicle.
• HVAC/EPA/CFC Certification preferred.
• One-year certificate, 2-4 years of related experience, or equivalent education and experience.

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If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Get To Know Us:

Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York. Morgan Properties and its affiliates pursue a diversified investment strategy focusing on multifamily equity investments, commercial mortgage-backed securities, preferred equity, and whole loans. Morgan Properties and its affiliates own and manage a multifamily portfolio comprising over 110,000 units across more than 400 communities in 22 states - the company is consistently one of the largest owners of multifamily in the country.

Additionally, the company has made investments in commercial mortgage-backed securities backed by over $40 billion in multifamily loans. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise. For more information, please visit www.morganproperties.com.

Willow Run, 935 N. Van Dorn St, Alexandria, Virginia, United States of America