Assistant Service Center Manager — Growth Path to Center Leader

CrossCountry Freight Solutions Inc; Omaha (NE); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

401k with match

Paid time off

Paid holidays

Employee Assistance Program (EAP)

Job summary

CrossCountry Freight Solutions is seeking an Assistant Service Center Manager in Omaha, NE. This role partners with the Service Center Manager to oversee daily operations, staff management, safe freight handling, and efficient terminal processes. It is designed to prepare you for future advancement to the Service Center Manager role.

You will support staff, ensure timely freight movement, uphold safety standards, and drive improvements to meet customer expectations and company goals.

Qualifications

• Minimum of two years of experience in LTL Operations or comparable leadership role.
• Strong leadership and team-building skills.
• Excellent written and verbal communication skills.
• Effective organizational and multitasking abilities.
• Career-oriented with succession planning in mind.
• Capacity to notice details while managing the broader view.
• Aptitude to solve problems and troubleshoot.
• Interpersonal skills and ability to work with diverse personalities.
• Must adhere to safety policies and procedures.
• Knowledge of industry principles, procedures, and best practices.

Responsibilities

• Assist with planning, implementing, and overseeing staff work to ensure efficiency and compliance.
• Monitor and direct all dispatching activities including tracking, routing, and dispatching vehicles.
• Support in directing work activities to promote safety and ongoing education among staff.
• Implement changes to transportation services, policies, or scheduling as needed.
• Ensure staff compliance with safety rules and company policies and regulations.
• Collaborate with staff and managers to create and implement goals and procedures.
• Cultivate a safety-focused, productive, low-attrition work culture.
• Coach team members to develop talent and enable growth and effective operation.
• Ensure high levels of service with on-time pickups/deliveries and minimal claims.
• Aim for high productivity and optimal labor spend.

Skills

Leadership

Team building

Communication

Organizational skills

Multitasking

Problem solving

Independent thinking

Interpersonal skills

Safety awareness

Analytical skills

Job description

CrossCountry Freight Solutions is seeking an Assistant Service Center Manager in Omaha, NE. This role partners with the Service Center Manager to oversee daily operations, staff management, safe freight handling, and efficient terminal processes. It is designed to prepare you for future advancement to the Service Center Manager role.

You will support staff, ensure timely freight movement, uphold safety standards, and drive improvements to meet customer expectations and company goals.