Assistant Service Center Lead: Drive Service Excellence

RoShay Services; Duluth (MN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Weekly pay

Health benefits

Paid time off

401(k) with match

Uniforms provided

Service discounts

Career advancement opportunities

Job summary

RoShay Services in Duluth, MN is seeking an Assistant Service Center Manager to support the Service Center Manager in leading daily operations, supervising staff, and delivering excellent customer service.

You will perform oil changes, educate guests on maintenance, develop work schedules, assist with inventory, and conduct audits to keep the store safe and clean. This role offers weekly pay, health benefits, paid time off, and opportunities for career growth as you build a high-performance team.

Qualifications

• 1+ year of supervisory experience in retail or service settings.
• Strong customer service skills and ability to work in fast-paced environments.
• Proficiency in KPI analysis, schedule management, and policy adherence.
• Fluency in English.

Responsibilities

• Perform oil changes and vehicle services, educating guests on maintenance needs.
• Supervise daily store operations and train team members.
• Develop work schedules and assist with inventory management.
• Conduct store audits to ensure safety, cleanliness, and performance standards.
• Lead team development initiatives and ensure excellent customer experiences.

Skills

Supervisory experience

Customer service

KPI analysis

Schedule management

Policy adherence

English fluency

Education

High school diploma

Job description

RoShay Services in Duluth, MN is seeking an Assistant Service Center Manager to support the Service Center Manager in leading daily operations, supervising staff, and delivering excellent customer service.

You will perform oil changes, educate guests on maintenance, develop work schedules, assist with inventory, and conduct audits to keep the store safe and clean. This role offers weekly pay, health benefits, paid time off, and opportunities for career growth as you build a high-performance team.