Assistant Security Manager

Dusit Thani Laguna Singapore; Chinatown (SD); On-site; USD 18,000 - 30,000; Full time

Job summary

Dusit Thani Bangkok Chinatown is seeking a Security Manager to lead the Security Department, advise management on security matters, and train personnel to uphold hotel safety standards. The role requires overseeing incident reporting and coordinating with local authorities during emergencies.

The ideal candidate has 5+ years in security and safety management, a strong understanding of local laws and fire safety, and excellent English communication and interpersonal skills.

Qualifications

• 5+ years’ security and safety management experience.
• Strong knowledge of local laws and fire safety.
• Criminal-free record.
• Good English communication skills (written and spoken).
• Professional disposition with excellent interpersonal skill.

Responsibilities

• Manages the Security Department.
• Advises management on security matters.
• Trains security personnel in their areas of responsibilities.
• Ensures safety of guests and hotel property assets.
• Investigates theft and reports incidents as required.
• Coordinates emergencies with local authorities.
• Participates in department heads meetings and maintains records.

Skills

Security management

Leadership

Communication skills

Investigative methods

Fire safety

English proficiency

Education

Bachelor Degree

Job description

Job DescriptionPRIMARY RESPONSIBILITIES• Manages the Security Department.• Advises management on security matters.• Trains all security personnel in their areas of responsibilities.• Supervises all activities of security staff to ensure compliance with and proper application of department regulations and hotel policy.• Reviews policies, procedures, and instructions on a regular basis.• Evaluates possible hazards or threats to security.• Promotes a safety attitude amongst all employees.• Ensures safety of persons in the hotel and property assets.• Reports irregularity in employee or guest behavior.• Handles loss, damage and accidents.• Handles, documents, and follows up with necessary persons any accidents occurring in the hotel premises.• Investigates theft as reported by guest or employee.• Documents all action in the department, including: emergencies, loss, theft, or accident.• Participates in weekly department heads meeting. Rooms Division Meeting and any other if requested.• Coordinates emergencies with local authorities. Maintains good relations.• Reviews emergency procedures regularly.• Performs other duties as assigned by Supervisor.ADMINISTRATIVE RESPONSIBILITIES• Acknowledges and screens daily work schedule.• Conducts daily briefing and de-briefing in the absence of the Department Head.• Proposes an effective duty to ensure sufficiency of manpower in accordance to volume of business.• Establishes two-way communication with related departments.• Communicates effectively with guests, subordinates, immediate supervisors and other section heads.• Manages time effectively by meeting deadlines on time.• Administers personnel action on leaves & overtime requests, disciplinary actions and commendation.• Identifies and solves problems in a professional manner.TECHNICAL RESPONSIBILITIES• Knows and understands the job description of all positions in his/her department and beware of others.• Knows and understands policies relating to his/her department and others.• Recognizes good quality products and presentation.• Checks and improves all service standards established by the company.• Supervises staff activities to maximize revenue and minimize costs.• Provides assistance to the staff when required during peak periods.• Maintains grooming standards for all personnel.• Conserves energy and water at all time by not decreasing guest comfort and cleaning efficiency.• Manages wastes by reducing and recycle the east’s, and carefully use of all resources.COMMERCIAL RESPONSIBILITIES• Communicates effectively with guest, clients, business partners and staff.• To be a good sales person to promote hotel’s image and businesses.• Participates community projects or activities in order to promoting the hotel’s image and cooperation to improve community relationship.HUMAN RESOURCES RESPONSIBILITIES• Coaches and counsels all staff when applicable.• Evaluate objectively the performance related staff.• Provides the most effective training to all staff regularly.• Motivates staff to grow within the company.• Develops him/herself to be better manager at all times.RELATIONSHIP• Reports to Chief Security or superior.• Directs and supervises activities of the staff.• Coordinates with other managers for all activities of the hotel.• Interacts with clients, guests, government officials, supplies, and other important individual in the community in promoting the hotel.OTHERS• Continuous learning through own IDP.• Any other duties as may be assigned by the superior.ACCOUNTABILITIES• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.COMPANY’S CULTURE• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”CONFIDENTIALITY• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.JOB REQUIREMENTS• At least 5 years’ experience in similar position in security & safety management. Loss prevention experience will be an advantage.• Strong knowledge of local laws, investigative methods and fire safety.• Criminal-free record.• Have good English communication skills both in written and spoken.• Possess professional disposition with excellent communication and interpersonal skill.InformationDate PostedSeptember 18, 2026LocationASAI Bangkok ChinatownDivisionAdministrative and General > SecurityMinimum Experience5 YearQualificationBachelor DegreeCareer LevelJunior Assistant Manager