Security Supervisor

Dusit Thani Laguna Singapore; Chinatown (SD); On-site; USD 15,000 - 21,000; Full time

Job summary

Dusit is seeking a Security Supervisor to assist in managing the Security Department under the Assistant Security Manager at ASAI Bangkok Chinatown. The role includes training staff and supervising security operations to uphold hotel policy and safety standards.

You will promote a safety culture, respond to emergencies, and document actions to maintain guest and asset protection. A professional demeanor and English communication skills are essential.

Qualifications

• At least 3 years’ experience in security & safety operations.
• Good knowledge of local laws, investigative methods, and fire safety.
• Criminal-free record and professional demeanor.

Responsibilities

• Assist in managing the Security Department with the Assistant Security Manager.
• Train security personnel in their areas of responsibility.
• Supervise security staff to ensure compliance with regulations and hotel policy.
• Promote safety attitudes among employees and ensure guest safety.
• Investigate thefts and report incidents; document actions.
• Coordinate with other departments and respond to emergencies.

Skills

English communication

Criminal-free record

Interpersonal skills

Education

Bachelor Degree in Security

Job description

Job DescriptionPRIMARY RESPONSIBILITIES:• Helps to manage the Security Department in concurrence with the Assistant Security Manager.• Trains all security personnel in their areas of responsibilities.• Supervises all activities of security staff to ensure compliance with and proper application of department regulations and hotel policy.• Promotes a safety attitude amongst the employees.• Ensures safety of persons in the hotel and property assets.• Reports irregularity in employee or guest behavior.• Handles loss, damages and accidents.• Handles documents and follows up with necessary persons any incidents occurring in the hotel premises.• Investigates theft as reported by guest or employee.• Documents all action in the department, including emergencies, loss, theft or accident.• Performs other duties as assigned by the Assistant Security Manager.ADMINISTRATIVE RESPONSIBILITIES• Acknowledges and screens daily work schedule in concurrence with the Security Manager.• Conducts daily briefing and de-briefing in the absence of the regular trainer.• Proposes an effective duty to ensure sufficiency of manpower in accordance with volume of business.• Establishes two-way communication with related departments.• Communicates effectively with guests, subordinates, immediate supervisors and other section heads.• Manages time effectively by meeting deadlines on time.• Identifies and solves problems in a professional manner.TECHNICAL RESPONSIBILITIES• Knows and understands the job description of all positions in his/her department and beware of others.• Knows and understands policies relating to his/her department and others.• Recognizes good quality products and presentation.• Checks and improves all service standards established by the company.• Supervises staff activities to maximize revenue and minimize costs.• Provides assistance to the staff when required during peak periods.• Maintains grooming standards for all personnel.• Conserves energy and water at all time by not decreasing guest comfort and cleaning efficiency.• Manages wastes by reducing and recycle the wastes, and carefully use all resourcesCOMMERCIAL RESPONSIBILITIES• Communicates effectively with guests, clients, business partners and staff.• To be a good sales person to promote hotel’s image and businesses.• Participates in community projects or activities in order to promoting the hotel’s image and cooperation to improve community relationship.HUMAN RESOURCES RESPONSIBILITIES:• Coaches and counsels all staff when applicable.• Evaluates objectively the performance related to staff.• Provides the most effective training to all staff regularly.• Motivates staff to grow within the company.• Develops him/herself to be better manager at all times.RELATIONSHIP• Reports to Chief Security/Security Manager.• Helps to direct and supervises activities of all staff.• In the absence of Security Manager, coordinates with other managers for all activities of the hotel.OTHERS• Continuous learning through own IDP.• Any other duties as may be assigned by the superior.ACCOUNTABILITIES• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.COMPANY’S CULTURE• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”CONFIDENTIALITY• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.JOB REQUIREMENT• At least 3 years’ experience in similar position in security & safety operation.• Basic knowledge of local laws, investigative methods and fire safety.• Criminal-free record• Have good English communication skills both in written and spoken• Possess professional disposition with good communication and interpersonal skillsInformationDate PostedSeptember 18, 2026LocationASAI Bangkok Chinatown, ASAI Bangkok SathornDivisionAdministrative and General > SecurityMinimum Experience3 YearQualificationBachelor DegreeCareer LevelOfficer