Assistant School IT & AV Technician

Young World Physical Education; Paragould (AR); On-site; USD 40,000 - 56,000; Full time

Job summary

Paragould School District is seeking an Assistant Technology Technician to support classroom technology and district network needs. The role begins with a focus on maintaining a stable network, installing and supporting VOIP systems, and assisting in new construction technology implementations.

The ideal candidate has a bachelor’s degree or technology certification, with experience in troubleshooting, operating systems, peripherals, and read schematics.

Qualifications

• Bachelor’s degree, certification in technology, or equivalent work experience required.
• Technology troubleshooting experience or certifications preferred.
• Familiarity with various operating systems and software.
• Knowledge of various peripheral equipment.
• Ability to read and interpret schematics, wiring diagrams, and manuals.

Responsibilities

• Assist in providing a stable and secure network infrastructure.
• Install, troubleshoot, and offer tech support for VOIP systems.
• Install, terminate and test network cabling.
• Coordinate and assist in the implementation of technology equipment in new construction.
• Install and support various audio visual equipment.
• Install and support various peripherals.
• Troubleshoot and repair laptops and computers.
• Assist in inventory and set up of new computers and devices.
• Assist in maintaining the inventory database and labeling technology devices.
• Support end users at all school sites and resolve issues in a timely and professional manner.
• Respond to end user requests effectively and communicate with them to address issues.
• Develop, maintain and evaluate the E-Rate program.
• Oversee E-Rate RFP process.
• Assist in maintenance of mobile device management system (MDM).
• Monitor anti-virus/security software for threats and resolve them.
• Manage user accounts, reset passwords, delete/suspend accounts as needed.
• Communicate with vendors to resolve warranty issues.
• Complete assigned work orders in a timely manner.
• Obtain twenty hours of professional development annually.
• Perform other duties as assigned.

Skills

Tech troubleshooting

User support

Schematics reading

Peripheral equipment knowledge

Education

Bachelor’s degree

Technology certification

Tools

VOIP systems knowledge

Network cabling skills

Job description

Paragould School District is seeking an Assistant Technology Technician to support classroom technology and district network needs. The role begins with a focus on maintaining a stable network, installing and supporting VOIP systems, and assisting in new construction technology implementations.

The ideal candidate has a bachelor’s degree or technology certification, with experience in troubleshooting, operating systems, peripherals, and read schematics.