Assistant Sales Manager

Malabar Group; Santa Clara (CA); On-site; USD 48,000 - 70,000; Full time

Job summary

Malabar Group is seeking an experienced store operations professional to manage stock levels, handle cash responsibilities, and ensure secure, tidy jewellery displays. You will coordinate with sales, supply chain, and marketing teams to optimize stock and customer service in a busy store environment.

Responsibilities include daily stock counts, order placement, cash balancing, and maintaining SOPs to prevent loss. A focus on cost-saving practices and interdepartmental collaboration is essential.

Qualifications

• Experience in stock control and order placement in an inventory management system.
• Proficiency in handling cash transactions and balancing cash at end of day.
• Ability to address customer queries and ensure a positive shopping experience.

Responsibilities

• Monitor the stock in the section and place stock order in OMS to maintain adequate stock for sales.
• Report the sold stock in the section for reordering to the sales manager for timely stock replenishment.
• Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated.
• Ensure stock filled in the store-based sales and as per ideal sales of the market.
• Check requirement from staff in each section, based on customer enquiry ordering new products to the stock.
• Monitor the dead stock and liaison with the store manager to minimise the same.
• Liaising with Sales Heads and Supply chain for new stock order and approvals
• Thorough Knowledge on product manufacturing and its suppliers with keen idea of product purchase expense and selling prices.
• Verification of cash transaction entries in Microsoft AX and its documentation.
• Checking cash balance every day before opening and verifying balance on Closing of the store based on the sales achieved.
• Tracking of petty cash transactions and recording.
• Recording of credit card and Cash transactions on daily basis.
• Prepare the estimate of the products selected and completing the sales transaction.
• Responsible for proper and attractive display of the products at the appropriate counter free from dust and dirt daily.
• Transfer the stock to the locker at the close of the day; maintain safety of jewellery displayed to customers and communicate promptly to the superiors about any potential theft.
• Understand the queries and complaints from the customer and address with right solution
• Provide support to the marketing team for potential customer visits and exhibitions
• Identify potential customers and referring them to the store
• Adhere to cost saving practices undertaken in the store
• Develop and maintain relationship and network with competitors to leverage leading practices & learning to improve store level processes
• Ensure that all activities are carried out as per the standard operating procedures (SOPs) in the section.
• Achieve cost savings through implementation of process improvement initiatives.
• Ensure adherence to all departmental processes, policies, procedures and standards such as regulatory guidelines on accounting and internal policies.
• Review and provide regular and ad-hoc reports to management and other stakeholders as required.
• Drive a performance driven culture in the team by timely monitoring, review of performance parameters and feedback to the team members.
• Contribute towards development of talent for the department by providing subordinates with adequate exposure and growth opportunities.
• Actively participate in HR initiatives to drive overall engagement and motivation.

Skills

Stock management

Cash handling

Customer service

Tools

Microsoft AX

Job description

• Monitor the stock in the section and place stock order in OMS to maintain adequate stock for sales.
• Report the sold sock in the section for reordering to the sales manager for timely stock replenishment.
• Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated.
• Ensure stock filled in the store-based sales and as per ideal sales of the market.
• Check requirement from staff in each section, based on customer enquiry ordering new products to the stock
• Monitor the dead stock and liaison with the store manager to minimise the same.
• Liaising with Sales Heads and Supply chain for new stock order and approvals
• Thorough Knowledge on product manufacturing and its suppliers with keen idea of product purchase expense and selling prices.
• Verification of cash transaction entries in Microsoft AX and its documentation.
• Checking cash balance every day before opening and verifying balance on Closing of the store based on the sales achieved.
• Tracking of petty cash transactions and recording.
• Recording of credit card and Cash transactions on daily basis.
• Prepare the estimate of the products selected and completing the sales transaction.
• Responsible for proper and attractive display of the products at the appropriate counter free from dust and dirt daily.
• Transfer the stock to the locker at the close of the day; maintain safety of jewellery displayed to customers and communicate promptly to the superiors about any potential theft.
• Understand the queries and complaints from the customer and address with right solution
• Provide support to the marketing team for potential customer visits and exhibitions
• Identify potential customers and referring them to the store
• Adhere to cost saving practices undertaken in the store
• Develop and maintain relationship and network with competitors to leverage leading practices & learning to improve store level processes
• Ensure that all activities are carried out as per the standard operating procedures (SOPs) in the section.
• Achieve cost savings through implementation of process improvement initiatives.
• Ensure adherence to all departmental processes, policies, procedures and standards such as regulatory guidelines on accounting and internal policies.
• Review and provide regular and ad-hoc reports to management and other stakeholders as required.
• Drive a performance driven culture in the team by timely monitoring, review of performance parameters and feedback to the team members.
• Contribute towards development of talent for the department by providing subordinates with adequate exposure and growth opportunities.
• Actively participate in HR initiatives to drive overall engagement and motivation.