ASSISTANT SALES MANAGER

Broylman Memorial Group; Jonesboro (AR); On-site; USD 40,000 - 60,000; Full time

Job summary

Broylman Memorial Group seeks an Assistant Sales Manager to help families with pre-need and at-need arrangements while supporting the sales team through appointment scheduling, family consultations, and preneed sales. You will schedule and confirm appointments, assist with cemetery property selections, and educate families on products and financing options in a compassionate manner.

You will also support the sales team in achieving goals, maintain diligent records of sales activity, participate

Qualifications

• Prior sales experience is preferred, ideally in cemetery, funeral, insurance, or related industries.
• Strong communication, interpersonal, and organizational skills.
• Compassionate and professional approach to serving families during sensitive times.
• Self-motivated with the ability to work independently and as part of a team.
• Proficiency in Google Workspace and CRM systems is a plus.
• Must be willing to work evenings and weekends as needed to meet family needs.

Responsibilities

• Schedule and confirm appointments with prospective and existing families.
• Assist families with cemetery and memorial property selections, including preneed planning and at-need arrangements.
• Educate families on products, services, and financing options in a professional and compassionate manner.
• Support the sales team in meeting and exceeding individual and team sales goals.
• Maintain accurate and timely documentation of sales activity and customer interactions.
• Participate in community and marketing events to promote services.
• Uphold company policies, procedures, and compliance requirements, including OSHA health and safety practices.
• Provide a high level of customer service, ensuring a positive and supportive experience for families.

Skills

Sales experience

Communication

Interpersonal skills

Organizational skills

Customer service

Team collaboration

Evenings/weekends

Tools

Google Workspace

CRM systems

Job description

Position Summary

The Assistant Sales Manager will play a key role in helping families make important pre-need and at-need arrangements while supporting our sales team through appointment scheduling, family consultation, and preneed sales.

Key Responsibilities

• Schedule and confirm appointments with prospective and existing families.

• Assist families with cemetery and memorial property selections, including preneed planning and at-need arrangements.

• Educate families on products, services, and financing options in a professional and compassionate manner.

• Support the sales team in meeting and exceeding individual and team sales goals.

• Maintain accurate and timely documentation of sales activity and customer interactions.

• Participate in community and marketing events to promote services.

• Uphold company policies, procedures, and compliance requirements, including OSHA health and safety practices.

• Provide a high level of customer service, ensuring a positive and supportive experience for families.

Qualifications

• Prior sales experience is preferred, ideally in cemetery, funeral, insurance, or related industries.

• Strong communication, interpersonal, and organizational skills.

• Compassionate and professional approach to serving families during sensitive times.

• Self-motivated with the ability to work independently and as part of a team.

• Proficiency in Google Workspace and CRM systems is a plus.

• Must be willing to work evenings and weekends as needed to meet family needs.

Acknowledgement & Understanding

By signing this job description, you acknowledge your understanding of the expectations of the position and agree to fulfill them to the best of your ability and acknowledge that this list is not all encompassing and may be subject to change without notice. You further understand that any failure to adequately meet these requirements and expectations may result in disciplinary action up to and including termination of employment.