Assistant Sales Manager

Ashley Furniture Industries, LLC; Colonial Heights (VA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

PTO

Medical/Dental/Vision

401k match

Short term disability

Life insurance

Employee assistance programs

Employee purchase discounts

Career development opportunities

Job summary

Ashley Furniture Industries, LLC is seeking an Assistant Manager to support the sales team and ensure a positive in-store experience for every customer, contributing to increased sales, profitability, and loyalty.

You will guide and develop a team of retail professionals, supporting the execution of the companys sales approach, meeting KPI targets while upholding policies and procedures. Three-plus years in retail management is typical, with a preference for a bachelor's degree.

Qualifications

• 3+ years Retail or Sales Management
• Bachelor's degree in business, marketing or related areas preferable
• Experience managing a team of 15+ associates
• Proven track record of meeting financial objectives
• Ability to execute plans and strategies
• Experience in a commissioned sales environment preferred
• Proven customer service excellence

Responsibilities

• Help maintain a store environment aligned with brand and procedures
• Assist in hiring, training, and retaining a high-quality team
• Coach the team using the company selling skills model
• Use performance metrics to guide the team and improve results
• Ensure associates have tools and resources to perform duties
• Lead weekly meetings to improve product knowledge and customer satisfaction
• Provide coaching and feedback based on results
• Analyze business trends and develop strategies to maximize sales
• Ensure displays and signage are engaging for customers
• Support recruiting of management and sales associates
• Uphold security protocols and confidentiality standards

Skills

Retail management

Sales leadership

Team coaching

Communication

Education

Bachelor's degree in business or marketing

Job description

Ashley is the #1 Home Furnishing retail in the world! Our Assistant Managers are key to supporting the sales team and ensuring a positive in-store experience for every customer, contributing to increased sales, profitability, and customer loyalty. The Assistant Manager assists in guiding and developing a team of retail professionals, supporting the execution of the companys sales approach, and meeting key performance goals while adhering to company policies and operational procedures.

What we offer:

• Salary, plus weekly, monthly, and annual incentive-based compensation. Average total compensation for this position is $100,000 +
• Paid Time Off (PTO)
• Medical, Dental, Vision benefits
• 401k -match up to 4%
• Short term disability, accidental injury, and life insurance
• Employee Assistance Programs
• Employee Purchase Discounts
• Many opportunities for development and career advancement

Essential Duties and Responsibilities:

• Help maintain a store environment that aligns with company brand and corporate operating procedures.
• Assist in hiring, training, and retaining a high-quality team of enthusiastic associates.
• Coach the team using the companys selling skills model and drive action to improve results.
• Use performance metrics to guide the team and foster a world-class selling environment.
• Leverage company resources to keep associates updated on product knowledge, sales techniques, and operational efficiency.
• Support the management team in upholding the highest ethical standards and ensure they are maintained throughout the store.
• Ensure associates have the necessary tools and resources to perform their jobs effectively.
• Lead weekly meetings focused on improving product knowledge, customer satisfaction and overall performance.
• Provide coaching and feedback to team members based on results and performance.
• Analyze business trends, help develop strategies and implement plans to maximize sales and achieve goals.
• Ensure store displays and signage are appropriate and engaging for customers.
• Actively monitor performance issues and assist with recruiting management and sales associates.
• Ensure adherence to security protocols and confidentiality standards.

Qualifications

Position Requirements:

• 3+ years Retail or Sales Management
• A bachelors degree in business, marketing or related areas is preferable.
• Prior experience successfully managing a team of 15 or more associates is required.
• Proven track record of meeting financial objectives
• Ability to execute plans and strategies.
• Ability to positively lead, mentor and drive a successful sales team
• Experience in a commissioned sales environment preferred.
• Proven track record of customer service excellence
• Goal oriented - Energetically focuses efforts on meeting goals, mission, or objective.
• Excellent communication and listening skills
• Strong attention to detail
• Effectively work on multiple projects simultaneously

Ashley is an equal opportunity employer. It is the policy of Ashley not to discriminate against any employee or job applicant based on race, color, religion, age, gender, disability, national origin, citizenship, or veteran status, or any other category protected by federal, state or local law.

With regard to individuals with disabilities, Ashely shall provide reasonable accommodations to the extent required by law, if the disability is made known, to enable such person to perform essential job functions and to enjoy the same benefits and privileges of employment which are enjoyed by individuals without disabilities.