Assistant Sales Manager

Montana Supply; Big Sky (MT); On-site; USD 55,000 - 60,000; Full time

Job summary

Montana Supply Co. in Big Sky, MT, is seeking an Assistant Sales Manager to lead daily store operations and deliver an exceptional customer experience.

This hands-on role coaches and develops the team, supports inventory and merchandising, and drives operational excellence across the store. The ideal candidate is a customer-focused leader who thrives in a fast-paced retail environment and is passionate about creating a welcoming shopping experience for every guest, while leading with integrity

Qualifications

• Previous retail leadership or supervisory experience.
• Strong customer service and relationship-building skills.
• Experience with cash handling and point-of-sale systems.
• Working knowledge of Microsoft Office or comparable business software.
• Strong organizational, communication, and problem-solving abilities.
• Ability to read, write, and perform basic mathematical calculations.
• Ability to stand and walk for extended periods and lift up to 50 pounds.

Responsibilities

• Provide exceptional customer service and create memorable shopping experiences.
• Support customers with product recommendations, store information, and resolution of customer concerns.
• Maintain a strong understanding of merchandise, promotions, inventory availability, and store policies.
• Coach and mentor team members on customer engagement, active listening, and sales techniques.
• Ensure accurate cash handling and proper point-of-sale procedures.
• Promote sales through product knowledge and effective upselling techniques.
• Maintain a clean, organized, and visually appealing sales floor.
• Assist with recruiting, onboarding, and training new team members.
• Monitor team performance and provide ongoing coaching and support.
• Delegate tasks, prioritize workload, and help ensure operational goals are achieved.
• Foster a positive, collaborative, and accountable team culture.
• Support employee development through training, feedback, and mentorship.
• Support inventory management processes, including cycle counts and annual inventory.
• Monitor inventory levels and communicate stock needs and product concerns.
• Assist with merchandising initiatives and sales floor resets.

Skills

Leadership

Customer service

Communication

Problem-solving

Math skills

Physical stamina

Tools

POS systems

Microsoft Office

Job description

Montana Supply Co. is a mountain lifestyle boutiquelocatedin the heart of Big Sky, MT.We’repassionate about delivering high-quality products and curating an exceptional shopping experience for our customers. Grounded in creativity, collaboration, and community, we invite you to join our growing team and help elevate our brand in the retail space.

Nestled in the heart of the Rocky Mountains, Big Sky offers a unique blend of outdoor adventure, stunning natural beauty, and a tight-knit community. Whetheryou’rean outdoor enthusiast looking to explore world-class skiing, hiking, or mountain biking, or someone who simply enjoys a peaceful, picturesque environment, Big Sky has something for everyone.

Position Summary

The Assistant Sales Manager supports the Sales Manager in leading daily store operations while delivering an exceptional customer experience. This role serves as a hands-on leader who coaches and develops team members, supports inventory and merchandising efforts, and helps ensure operational excellence throughout the store.

The ideal candidate is a customer-focused leader who enjoys mentoring others, thrives in a fast-paced retail environment, and is passionate about creating a welcoming and engaging shopping experience for every guest.

Essential Duties and Responsibilities

Sales Floor Leadership

• Provide exceptional customer service and create memorable shopping experiences.
• Support customers with product recommendations, store information, and resolution of customer concerns.
• Maintain a strong understanding of merchandise, promotions, inventory availability, and store policies.
• Coach and mentor team members on customer engagement, active listening, and sales techniques.
• Ensure accurate cash handling and proper point-of-sale procedures.
• Promote sales through product knowledge and effective upselling techniques.
• Maintain a clean, organized, and visually appealing sales floor.

Team Leadership and Development

• Assist with recruiting, onboarding, and training new team members.
• Monitor team performance and provide ongoing coaching and support.
• Delegate tasks, prioritize workload, and help ensure operational goals are achieved.
• Foster a positive, collaborative, and accountable team culture.
• Support employee development through training, feedback, and mentorship.

Inventory and Merchandising

• Support inventory management processes, including cycle counts and annual inventory.
• Monitor inventory levels and communicate stock needs and product concerns.
• Assist with merchandising initiatives and sales floor resets.
• Ensure merchandise is displayed effectively to maximize customer engagement and sales performance.
• Identify opportunities for markdowns, product rotation, and inventory optimization.
• Maintain adequate levels of operational and store supplies.

Operational Communication and Planning

• Partner closely with the Sales Manager and Ownership team regarding store operations and business goals.
• Provide feedback on customer trends, product opportunities, and operational improvements.
• Participate in team meetings and leadership discussions.
• Support implementation of company policies, procedures, and initiatives.
• Collaborate across departments to ensure a seamless customer and employee experience.

Qualifications

Required Skills and Experience

• Previous retail leadership or supervisory experience.
• Strong customer service and relationship-building skills.
• Experience with cash handling and point-of-sale systems.
• Working knowledge of Microsoft Office or comparable business software.
• Strong organizational, communication, and problem-solving abilities.
• Ability to read, write, and perform basic mathematical calculations.
• Ability to stand and walk for extended periods and lift up to 50 pounds.

What We're Looking For

We are seeking a leader who:

• Leads with integrity, accountability, and professionalism.
• Motivates and develops team members through coaching and mentorship.
• Builds strong relationships with customers and coworkers.
• Communicates effectively and collaborates across teams.
• Embraces feedback and continuous improvement.
• Demonstrates initiative and a commitment to Montana Supply's success.
• Maintains a positive attitude while adapting to changing business needs.
• Work in one of Montana's premier mountain communities.
• Join a close-knit team that values collaboration and customer service.
• Help shape the customer experience at a growing retail business.
• Enjoy a dynamic role with opportunities for leadership and professional growth.

*The pay range for this role is:

$55,000 - $60,000 annually. depending on experience